Stories, trends, announcements, and thought leadership for customer and workplace experience
How Carrie A. Vision Uses the CXApp
Delivering an optimal customer experience is, without a doubt, one of the most critical aspects of building a successful business. It is what directly influences the...
Tags: Blog, Communities, CX, Employee Engagement, Mobility
Corporate events and industry events are not going away… anytime soon. In the US, 1.9 million meetings occurred in 2016, with 251 million meeting participants. When it...
Tags: Digitization, Events, Features, Infographic, Integrated Tech, Mobility
Communities are all about creating an ecosystem. The audience can differ, but the goal is the same, to be a source where members can go to engage, connect, and learn.
Tags: Case Study, Communities, Features, Integrated Tech, Mobility
It doesn’t matter what market you serve, customers from all walks of life demand a responsive, seamless digital experience and they want it as soon as possible — like...
Tags: Blog, CX, Digitization, Mobility, Thought Leadership, Trends
Event Tech to Sharpen Your Competitive Edge
Tags: Blog, CX, Events, Features, Integrated Tech, Mobility, Thought Leadership
Online, mobile-friendly communities are thriving rapidly in today’s digitized landscape.
Tags: Blog, Communities, Content, CX, Mobility, Thought Leadership
Perhaps one of the most significant B2B marketing challenges any team or brand faces is the act of integrating C-Suite executives and upper management.
Tags: Blog, Meetings, Mobility, Thought Leadership
More and more, audiences find their news or content consumption needs on social networks. This can be attributed to the massive networks of like-minded individuals ...
Tags: Communities, Content, Infographic, Mobility, Social
Forbes calls 2018 “the year of the Employee Experience,” and for good reason. With the transition to all things mobile, the competition for motivated, skilled talent in...
Tags: Case Study, Communities, Content, Data, Features, Integrated Tech, Mobility,
Designed to safeguard an individual’s data, the new GDPR (General Data Protection Regulation) policy has certainly made headlines... and hit your inboxes. In effect as...
Tags: Blog, Communities, Data, Digitization, Events, Meetings, Mobility,
The Business Benefits of Messaging and Notifications
Tags: Communities, Digitization, Features, Infographic, Integrated Tech, Mobility, Social
It doesn’t matter what you provide for your customers, the supply must remain consistent or you won’t see repeat business, engagement, and support. Take Apple, for...
Tags: Blog, Communities, Content, CX, Mobility, Thought Leadership
Find Out How the CXApp Boosts Your Communications With SMS!
Tags: Features, Integrated Tech, Meetings, Mobility, Social, Tutorial
As technology has become more advanced, with numerous new devices and platforms to choose from each year, so has our accessibility. As consumers, we all have our heads...
Tags: CX, Digitization, Infographic, Integrated Tech, Mobility, Trends
Engagement is the core focus of any customer-centric business initiative. That’s true whether your focus is on mobile and modern platforms or traditional...
Tags: Blog, Communities, Content, Features, Mobility
The CXApp served as the mobile app platform for Aruba's latest event, the Atmosphere 2018 convention, held at the Mandalay Bay in Las Vegas. Here, over 3,100 peers in...
Tags: Communities, Events, Features, Integrated Tech, Mobility, Video
From San Jose (with Adobe, eBay, and the Tech Museum of Innovation), across to Cupertino (with the new Apple campus launching this year), up to Mountain View (the land...
Tags: Case Study, Communities, Events, Integrated Tech, Mobility, Social
At this year’s ABPM (Association of Briefing Program Managers) Spring Conference, the running theme is all about growth and broadening your horizons in the briefing...
Tags: Blog, Communities, Innovation, Integrated Tech, Meetings, Mobility
Some may say “what happens in Vegas, stays in Vegas,” but, sometimes, rules are meant to be broken. This is one of those times.
Tags: Case Study, Digitization, Events, Features, Integrated Tech, Mobility
Wayfinding and Location Services Tech
Tags: Blog, Digitization, Innovation, Integrated Tech, Mobility
It’s time to accept the inevitable. Your customers now hold the power to make or break your business. Their expectations are increasing in proportion to the rapid pace...
Tags: CX, Digitization, Infographic, Innovation, Integrated Tech, Mobility, Thought Leadership,
Off the cusp of our recent publication—if you haven’t already read part one, you can do so here — we’re moving on to talk about one of the most versatile and...
Tags: Blog, Digitization, Innovation, Mobility
Research by the Gallup Organization tells us that 70% of employees are actively disengaged. As we now know, the average person has an attention span of eight seconds,...
Tags: Communities, Content, CX, Infographic, Integrated Tech, Mobility, Social,
The First Part of Our Mobile Engagement Campaign Series Explains Location Services
Tags: Blog, Digitization, Features, Innovation, Integrated Tech, Mobility
36% of Strategic Account Managers attribute lack of effectiveness to “lack of...
Tags: Digitization, Features, Integrated Tech, Mobility, Tutorial
Deploy Mobile Notifications to Increase App Loyalty
Tags: Blog, Digitization, Features, Mobility
Tips for Evaluating Mobile App Performance
Tags: Data, Infographic, Mobility, Trends
Investing in a SaaS product or mobile app in the workplace can take some convincing. Then there's a matter of whether you buy it or build in-house. But we believe mobile...
Tags: Digitization, Infographic, Mobility
Apps are the future. From strategy, to design, to development, it's work worth doing.
Tags: Blog, Mobility, Thought Leadership
SSO or single sign-on is an access control method that allows users to participate on a variety of platforms using a single profile or account. It’s possible thanks to a...
Tags: Blog, Features, Mobility, Thought Leadership
More and more, the customer journey is happening on mobile devices. Through this channel, customers will always have instant access to a web of product search and...
Tags: CX, Infographic, Mobility
How a Mobile Mindset Helps Customer Experience
Tags: Blog, CX, Digitization, Mobility, Thought Leadership
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