CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Hot Desking, Desk Booking, and What It Means for the Corporate Campus

Desk booking is quickly becoming one of the best solutions for enhancing work environments and tailoring them to a more hybrid workforce.


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Tags: Blog, Integrated Tech, Mobility, Workplace, Desks

Why Desk Booking Solutions Are Key to the Return to Work

To make way for the hybrid workforce, the workplace — and the offices where we do most of our business — is now dynamic and flexible. People, processes, and...


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Tags: Blog, Employee Engagement, Integrated Tech, Mobility, Trends, Workplace, Desks

Building Contextual Awareness Through Data-Driven Workplace Solutions

It’s 10 am, do you know where your co-workers are?


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Tags: Blog, Integrated Tech, Location Services, Workplace

Is It too Soon to Go Back to the Office? Yes and no.

The return to work for large enterprises and organizations, with densely-populated public spaces, is a tricky process. It requires careful, mindful attention to...


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Tags: Blog, Employee Engagement, Integrated Tech, Workplace

Q&A w/ Leon Papkoff: Desk Scheduling To Manage Workplace Re-entry

Today we wanted to dive in a little bit and discuss what companies are doing physically and digitally to re-open offices and what we can expect in the short term...


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Tags: Blog, Integrated Tech, Location Services, Workplace, Desks

Office Apps: The Key to Tethering All Devices and Experiences at Work

All virtual experiences need a controller. It allows users to interact with the technology in more natural ways. Think of a video game or console controller that...


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Tags: Blog, Employee Engagement, Integrated Tech, Mobility, Campus, Workplace

The Connected Employee Journey: An On-the-Go Experience

Large companies are inherently complex. Work environments in as much are stagnant, but workers come and go. Therefore information is disconnected and piling up. 


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Tags: Infographic, Employee Engagement, Integrated Tech, Mobility, Location Services, Workplace, Desks

The CXApp Feature Spotlight: Desk Manager

Up-to-the-minute space usage data 


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Tags: Features, Integrated Tech, Tutorial, Desks

Occupancy Metrics Are Necessary For Safe Return To Work Strategies

Occupancy Metric: The occupancy rate, also referred to as a metric, is a KPI used to assess the total capacity of a building or facility. It’s commonly used for...


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Tags: Blog, Integrated Tech, Campus, Location Services, Workplace, Desks

Campus Dining Programs In the Workplace Are Going Mobile

App-based product and service orders and mobile ordering are big bucks right now! We've gone through months and months of quarantine and isolation all in the name of...


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Tags: Blog, Features, Integrated Tech, Mobility, Trends, Campus, Workplace

The New Employee Experience Journey

A look at the end to end employee experience journey - and why you need a digital hub for smarter worker engagement in the era of on-the-go business.


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Tags: Infographic, Employee Engagement, Integrated Tech, Mobility, Campus, Workplace

How Technology Is Empowering the Contactless Work Environments We Need

The world has been irrevocably changed. There’s no direct road back to conventional workplaces. But employees do want a return to normalcy and in-office...


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Tags: Blog, Integrated Tech, Thought Leadership, Campus, Workplace, Desks

Conference Room Attributes Help Efficient Space Usage In The Workplace

As companies grow to be more agile over time, workspaces need to become more flexible. There are several reasons for this, but none more important than the fact that...


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Tags: Blog, Integrated Tech, Meetings, Campus, Workplace

10 Ways The CXApp Is Helping Offices Reopen

By now, everyone knows that the return to work — if it hasn’t already happened for your business — will be an unprecedented process. The state of today’s world...


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Tags: Blog, CX, Digitization, Features, Innovation, Integrated Tech, Campus,

What Workplace Technology Can Do For The Return to Work

Workplace leaders, operations, real estate, and HR are all examples of groups facing tough challenges and complex issues related to ushering the workplace back into...


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Tags: Infographic, Integrated Tech, Mobility, Campus, Workplace

Tips for Managing Spaces and the Workforce Upon Re-Entry

Many companies are preparing for the big return, with discussions centered around new policies and practices that value health and safety. One of the biggest problems...


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Tags: Blog, Digitization, Innovation, Integrated Tech, Trends, Campus, Workplace,

Why Location Services Are the New Business Commodity

Business intelligence is the collective process of acquiring data pertaining to your business, customers and operations through modern technologies, applications, and...


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Tags: Blog, Integrated Tech, Mobility, Trends, Campus, Location Services, Workplace

How Technology Is Making the Workplace A Safer Space

Today’s interactions are about distance and remoteness. Tomorrow’s interactions should be focused on one step closer to togetherness and human interaction, slowly...


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Tags: Blog, CX, Digitization, Features, Employee Engagement, Innovation, Integrated Tech,

The Connection Points of A Distributed Workforce

If 2020 is the year of 'work-from-home', could that mean 2021 is the year of the distributed workforce?


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Tags: Features, Infographic, Employee Engagement, Integrated Tech, Mobility, Trends, Campus,

Feature Spotlight: Visitor Alerts w/ Envoy

What: When a guest uses the Envoy visitor management system integrated with The CXApp allows for more intuitive guest management through the mobile app so hosts...


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Tags: Features, Integrated Tech, Tutorial, Campus

Touchless Interactions In the Workplace: A Brainstorm Session

Many companies are starting to plan their return to work strategies. It’s only a matter of time before the economy, which ground to a halt, is jump-started. 


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Tags: Blog, Digitization, Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Trends,

Feature Spotlight: Check-In Kiosk

Easy app-access, quick form field fill-ins


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Tags: Blog, Digital Signage, Integrated Tech, Mobility

The Many Parts That Make Up a Whole: The Modern Corporate Campus

Generally, technology is meant to simplify our lives, by making tasks much easier to complete, helping us organize information, and also by providing more direct...


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Tags: Blog, Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Campus, Workplace

Global Community Audiences Need a Seamless Experience

A consistent user experience is key when using technology in all parts of the world


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Tags: Blog, Communities, Features, Integrated Tech

Property Tech Trends You Need to Know

How Buildings Are Changing Thanks to Digital Developments


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Tags: Blog, Digitization, Innovation, Integrated Tech, Campus

Podcast Tips & Tricks for Corporate Content Marketing

Content marketing is fun! Creating articles, guides, blogs, videos, short stories... you name it - lends itself to the more creative side of product and company...


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Tags: Blog, Content, Features, Integrated Tech, Thought Leadership

The Rise of Worker Engagement and Surviving A Digital Transformation

As modern tech transforms the average workplace, employee engagement becomes the primary driver of success.


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Tags: Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Campus

Event Spotlight: The CXApp Heads Down to Sunny Mexico

Multiple Localized Versions Of the Same Engaging Event - In One Mobile App!


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Tags: Case Study, CX, Digitization, Innovation, Integrated Tech, Mobility

Why a Mobile App Is the Best Solution for Convention Centers & Events

Today’s Events Need To Be More Engaging and Interactive than Ever - That’s Achieved With the Help of the Mobile-Friendly Smart Venue


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Tags: Blog, Events, Integrated Tech, Mobility

Workplace Persona: Operations (by The CXApp)

What the future of work looks like for workplace operations and facilities management.


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Tags: Digitization, Features, Innovation, Integrated Tech, Campus, Workplace

Tech-Savvy Universities Prepping Students for the Digital Workplace

Educational Institutions Are Upgrading Their Tech Offerings to Mirror That of the Average Corporate Campus


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Tags: Digitization, Employee Engagement, Innovation, Integrated Tech, Mobility, Campus

Q&A With The CXApp CEO: Employee Engagement and Workplace Experience

We sat down and chatted with The CXApp CEO Leon Papkoff and discovered sometimes the best way to connect with people is by sharing barbecue and beer at the company...


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Tags: Digitization, Employee Engagement, Innovation, Integrated Tech, Thought Leadership, Trends, Campus

Top Tech Trends Shaping University Life

Starting in 2019, Higher Education Campuses Will Become Truly High-Tech Thanks to Smart, Connected Technologies and These Trends


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Tags: Digitization, Innovation, Integrated Tech, Thought Leadership, Trends, Campus, Location Services

Modern Venue Operations For A Smart Campus and Workplace Experience

How A Workplace Mobile App Helps Provide Efficient, Connected Experiences


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Tags: Infographic, Innovation, Integrated Tech, Mobility, Trends, Campus

Meeting Obstacles and How To Overcome Them

6 Tech-Savvy Solutions to Make You a Meeting Planning Pro


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Tags: Employee Engagement, Integrated Tech, Meetings, Mobility, Thought Leadership, Campus, Location Services

Your A- Z Guide to the New Workplace and Employee Experience

You may have heard terms like “workplace experience” and “smart campus” and wondered “What does that even mean? How can a venue be “smart”, like a tech gadget?”.


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Tags: Features, Infographic, Integrated Tech, Mobility, Campus, Location Services

The CXApp Feature Spotlight: Meeting Capabilities

A Mobile, Experiential Approach to Meetings


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Tags: CX, Digitization, Innovation, Integrated Tech, Meetings, Mobility, Campus,

Top 7 Ways Location Services Boost Events

Best Applications of Experiential Event Tech


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Tags: Digitization, Events, Infographic, Integrated Tech, Mobility, Location Services

Feature Spotlight: Live Maps

 The Next Step in Digital Transformation


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Tags: CX, Digitization, Innovation, Integrated Tech, Location Services

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