CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Technology Trends in Facility Management for 2022 & Beyond

Work from and support your employees from anywhere. Go mobile-first with these facilities' tech trends.

With fewer employees, visitors, and people coming and going...


( read )

Tags: Blog, Trends, Campus

The Impressive Power of Data and How It's Shaping Future Offices

For many organizations, return to work timelines are spotty at best. Yeah, the big comeback is on the horizon but right now it tends to carry a general “soon”...


( read )

Tags: Innovation, Thought Leadership, Trends, Campus, Workplace, Desks

Office Reopen Dates Delayed, Smart Office Apps Remain At the Forefront

While some may be ready to return to the office, many offices are pushing back official reopen dates. The Delta variant has gained prominence in the U.S. along with...


( read )

Tags: Blog, Employee Engagement, Thought Leadership, Trends, Campus, Workplace

Emerging Workplace Technology Trend: In-App Food Ordering

Let’s whet our appetite a little...


( read )

Tags: Blog, Features, Mobility, Trends, Campus, Workplace

How The Flexible Workplace Is Transforming Office Hours

If there’s one thing we’ve learned from recent events in the corporate world, it’s that business leaders are out of touch with what employees want. That rule doesn’t...


( read )

Tags: Blog, Employee Engagement, Mobility, Trends, Campus, Workplace

How A Mobile App Helps Corporate Real Estate with Workplace Re-Entry

One of the biggest challenges facing corporate real estate, right now, is figuring out what to do with traditional office spaces. Whether the pandemic comes to a...


( read )

Tags: Blog, Mobility, Campus, Desks

Office Apps: The Key to Tethering All Devices and Experiences at Work

All virtual experiences need a controller. It allows users to interact with the technology in more natural ways. Think of a video game or console controller that...


( read )

Tags: Blog, Employee Engagement, Integrated Tech, Mobility, Campus, Workplace

Why An Office App Is Vital For Next-Generation Smart Campuses

A smart campus app will keep employees connected in today’s work-from-anywhere business landscape, but also provides powerful on-site touchpoints to provide context...


( read )

Tags: Blog, Digitization, Employee Engagement, Campus, Workplace, Desks

2021 Workplace and Office Trends: The Employee Experience Revolution

Once upon a time, offices were bustling, packed campuses - and it was business as usual with everyone scurrying around to get work done. Busy. Focused. Hive-like. 


( read )

Tags: Blog, Employee Engagement, Trends, Campus, Workplace, Desks

Reserving Desks, Spaces, and Activities In the Workplace

The primary use cases for 'reservations' in the workplace are desks and conference rooms. Straightforward and simple. We can see that offices are transforming as they...


( read )

Tags: Infographic, Employee Engagement, Trends, Campus, Workplace

User Accessibility In the Connected Workplace

Platforms and services need to be convenient, all-inclusive, and engaging. In today’s hyper-intense market, there is no other way.


( read )

Tags: Blog, CX, Employee Engagement, Campus, Workplace

Re-Imagining the Modern Workplace with Innovative Tech From CES

CES 2021 may be over, but the innovation on display will continue long into the current year and beyond. Tons of the latest technologies demoed at the event, included...


( read )

Tags: Blog, Digitization, Employee Engagement, Innovation, Trends, Campus, Workplace

Occupancy Metrics Are Necessary For Safe Return To Work Strategies

Occupancy Metric: The occupancy rate, also referred to as a metric, is a KPI used to assess the total capacity of a building or facility. It’s commonly used for...


( read )

Tags: Blog, Integrated Tech, Campus, Location Services, Workplace, Desks

The Future of Work: Headquarters, Home, and Flex

For most organizations, work no longer takes place primarily 'in the office', at least not in a traditional sense. Home and remote work is now a permanent staple of...


( read )

Tags: Blog, Employee Engagement, Mobility, Campus, Workplace

A Checklist For The Post-Pandemic Workplace

It's the modern day ghost town. Our offices... sitting, in some cases, primarily empty for the last 8 months. 


( read )

Tags: Blog, Employee Engagement, Trends, Campus, Workplace

Campus Dining Programs In the Workplace Are Going Mobile

App-based product and service orders and mobile ordering are big bucks right now! We've gone through months and months of quarantine and isolation all in the name of...


( read )

Tags: Blog, Features, Integrated Tech, Mobility, Trends, Campus, Workplace

Reopening The Office - Spaces To Support In Person Work

The office will always be a place for innovation, collaboration, and socialization. You can't take that away from the workforce or we'll all end up in the futuristic...


( read )

Tags: Infographic, Meetings, Campus, Workplace, Desks

Welcome to the Neighborhood! Desks, People, & Communal Spaces

Why is the neighborhood baker always complaining? Because he has a crumby job. Excellent pun, right? We’ll get back to that.


( read )

Tags: Blog, Employee Engagement, Mobility, Trends, Campus, Workplace, Desks

Workplace Technology Scorecard - App Evaluation

We know, you have a lot of choices... mobile apps abound and everyone touts being the best, but knowing what to look for and creating your own criteria should help.


( read )

Tags: Digitization, Infographic, Mobility, Campus, Workplace

Smart Desking In the Office: What You Need To Know
In a changing workplace, not every employee needs an assigned desk. Flexible seats and flexible work are on the rise, opening the doors to much needed desk...

( read )

Tags: Blog, Features, Employee Engagement, Trends, Campus, Workplace, Desks

The New Employee Experience Journey

A look at the end to end employee experience journey - and why you need a digital hub for smarter worker engagement in the era of on-the-go business.


( read )

Tags: Infographic, Employee Engagement, Integrated Tech, Mobility, Campus, Workplace

Workplace Trends: Greater Flexibility From the Office

Workplace 2.0 emerged as a result of smarter operations, driven primarily by technology and connected solutions. However, the current pandemic has transformed it into...


( read )

Tags: Blog, Employee Engagement, Mobility, Thought Leadership, Trends, Campus, Workplace,

Three Advantages of Desk Booking Software and Flexible Workspaces

Thanks to the current state of things, we’re constantly faced with new protocols related to when and where we work. Whether that includes making a dedicated space for...


( read )

Tags: Blog, Employee Engagement, Trends, Campus, Workplace, Desks

Companies Expanding Their Real Estate Footprint

The office is not dead. It's slowly waking to a world where space plays a vital role in bringing people back to the workplace.


( read )

Tags: Infographic, Campus, Workplace

Social Distancing Technology That Aims To Protect The Workforce

When it comes to the health and wellness of the workforce, there is a rise in technologies that can be used to also keep the workplace well and healthy. Sensors,...


( read )

Tags: Blog, Features, Employee Engagement, Innovation, Mobility, Campus, Workplace

How Technology Is Empowering the Contactless Work Environments We Need

The world has been irrevocably changed. There’s no direct road back to conventional workplaces. But employees do want a return to normalcy and in-office...


( read )

Tags: Blog, Integrated Tech, Thought Leadership, Campus, Workplace, Desks

Conference Room Attributes Help Efficient Space Usage In The Workplace

As companies grow to be more agile over time, workspaces need to become more flexible. There are several reasons for this, but none more important than the fact that...


( read )

Tags: Blog, Integrated Tech, Meetings, Campus, Workplace

Planning for Reentry: Why Hybrid Experience Models Are Required

While remote work opportunities are still more prevalent in the world of business, many companies are planning the eventual return of their workers. Some have started...


( read )

Tags: Blog, Events, Employee Engagement, Meetings, Mobility, Trends, Campus,

Social Distancing In The Workplace And Its Impact

Physical distancing is here to stay for the foreseeable future. Even after things begin to return to a sense of ‘normalcy’, as much as they can anyway, people will be...


( read )

Tags: Blog, Trends, Campus, Workplace

The Core Components Of A Connected Workplace Ecosystem

IoT will play a significant role in any robust back to work strategy - leveraging mobile apps, connected devices, and networks to:


( read )

Tags: Infographic, Innovation, Mobility, Campus, Workplace, Desks

The Power of Context In A Built World

In the hyper-speed world of business, where communications are instant, decisions are automated, and attention is currency, the built world is a step behind when it...


( read )

Tags: Blog, Mobility, Campus, Location Services, Workplace

Award of Distinction: A Customer of Innovation

Recognition. Achievement. Innovation. Value.


( read )

Tags: Employee Engagement, Innovation, Campus, Location Services

10 Ways The CXApp Is Helping Offices Reopen

By now, everyone knows that the return to work — if it hasn’t already happened for your business — will be an unprecedented process. The state of today’s world...


( read )

Tags: Blog, CX, Digitization, Features, Innovation, Integrated Tech, Campus,

The Connected Employee: At Home, At Work, In Transit

The average workplace has changed, and will never be the same again. The future of the digital workplace is dependent upon creating a connected environment where...


( read )

Tags: Blog, Content, Employee Engagement, Mobility, Campus, Workplace

What Workplace Technology Can Do For The Return to Work

Workplace leaders, operations, real estate, and HR are all examples of groups facing tough challenges and complex issues related to ushering the workplace back into...


( read )

Tags: Infographic, Integrated Tech, Mobility, Campus, Workplace

Your Workplace Questions Answered

Uncertainty fuels confusion. Confusion creates chaos. Let's address the uncertainties by answering some of your  commonly asked questions about the State Of Work and...


( read )

Tags: Digitization, Innovation, Trends, Campus, Workplace

Tips for Managing Spaces and the Workforce Upon Re-Entry

Many companies are preparing for the big return, with discussions centered around new policies and practices that value health and safety. One of the biggest problems...


( read )

Tags: Blog, Digitization, Innovation, Integrated Tech, Trends, Campus, Workplace,

Workplace Persona: IT, Technology (by The CXApp)

Find Out How the CXApp Helps IT and Technology Experts Streamline Tools Across the Organization Managers Oversee the Modern, Digital Campus!


( read )

Tags: Infographic, Mobility, Tutorial, Campus

Why Location Services Are the New Business Commodity

Business intelligence is the collective process of acquiring data pertaining to your business, customers and operations through modern technologies, applications, and...


( read )

Tags: Blog, Integrated Tech, Mobility, Trends, Campus, Location Services, Workplace

Subscribe Today!

Your finger on the pulse of digital transformation and experience

CX Insights