CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

The Impressive Power of Data and How It's Shaping Future Offices

For many organizations, return to work timelines are spotty at best. Yeah, the big comeback is on the horizon but right now it tends to carry a general “soon”...


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Tags: Innovation, Thought Leadership, Trends, Campus, Workplace, Desks

Re-Imagining the Modern Workplace with Innovative Tech From CES

CES 2021 may be over, but the innovation on display will continue long into the current year and beyond. Tons of the latest technologies demoed at the event, included...


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Tags: Blog, Digitization, Employee Engagement, Innovation, Trends, Campus, Workplace

Desk Management Trends 2021
January 12, 2021

Desk Management Trends 2021

2021 will result in a transformation of the way we use and occupy spaces with desk management and hoteling solutions building a malleable foundation for the dynamic...


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Tags: Blog, Employee Engagement, Innovation, Location Services, Workplace, Desks

Virtual and Hybrid Event Tech Trends For Better Attendee Experiences

Like it or not, the world is a different place now than it was even just a half a year ago. Everyone, and every business, has been affected.


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Tags: Blog, Events, Innovation, Thought Leadership, Trends

What to Consider When Building A Virtual Customer Experience Program

Virtual briefing and customer experience managers have it harder than ever. It’s almost impossible, or incredibly rare, to conduct face-to-face interactions in the...


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Tags: Blog, CX, Features, Innovation, Meetings

Social Distancing Technology That Aims To Protect The Workforce

When it comes to the health and wellness of the workforce, there is a rise in technologies that can be used to also keep the workplace well and healthy. Sensors,...


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Tags: Blog, Features, Employee Engagement, Innovation, Mobility, Campus, Workplace

The Core Components Of A Connected Workplace Ecosystem

IoT will play a significant role in any robust back to work strategy - leveraging mobile apps, connected devices, and networks to:


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Tags: Infographic, Innovation, Mobility, Campus, Workplace, Desks

Award of Distinction: A Customer of Innovation

Recognition. Achievement. Innovation. Value.


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Tags: Employee Engagement, Innovation, Campus, Location Services

10 Ways The CXApp Is Helping Offices Reopen

By now, everyone knows that the return to work — if it hasn’t already happened for your business — will be an unprecedented process. The state of today’s world...


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Tags: Blog, CX, Digitization, Features, Innovation, Integrated Tech, Campus,

Your Workplace Questions Answered

Uncertainty fuels confusion. Confusion creates chaos. Let's address the uncertainties by answering some of your  commonly asked questions about the State Of Work and...


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Tags: Digitization, Innovation, Trends, Campus, Workplace

Tips for Managing Spaces and the Workforce Upon Re-Entry

Many companies are preparing for the big return, with discussions centered around new policies and practices that value health and safety. One of the biggest problems...


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Tags: Blog, Digitization, Innovation, Integrated Tech, Trends, Campus, Workplace,

How Technology Is Making the Workplace A Safer Space

Today’s interactions are about distance and remoteness. Tomorrow’s interactions should be focused on one step closer to togetherness and human interaction, slowly...


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Tags: Blog, CX, Digitization, Features, Employee Engagement, Innovation, Integrated Tech,

Sample Use Cases for Location Services In the Workplace

For a fully connected smart campus, one major tool stands above all others, mobile, or more specifically the mobile apps available on them. Mobile apps have so much...


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Tags: Blog, Features, Innovation, Mobility, Campus, Location Services, Workplace

What It Takes To Build A Successful Workplace Experience

What does it take to succeed in the modern world of workplace experience? It’s a question that seems straightforward initially until you dig a little deeper. The most...


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Tags: Blog, Employee Engagement, Innovation, Thought Leadership, Campus, Workplace

Property Tech Trends You Need to Know

How Buildings Are Changing Thanks to Digital Developments


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Tags: Blog, Digitization, Innovation, Integrated Tech, Campus

Best Tech Startup — Will We Take Home A 2019 Timmys Award?

The CXApp Has Been Nominated as a 2019 Timmy Awards Finalist for the ‘Best Tech Startup’


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Tags: Blog, Innovation, Thought Leadership

Event Spotlight: The CXApp Heads Down to Sunny Mexico

Multiple Localized Versions Of the Same Engaging Event - In One Mobile App!


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Tags: Case Study, CX, Digitization, Innovation, Integrated Tech, Mobility

Q&A with Tim Vanevenhoven (Aruba Meridian) on the Power of 'Location'

How the 'X','Y' of Location is Improving the Workplace Experience 


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Tags: Employee Engagement, Innovation, Mobility, Campus, Location Services

Workplace Persona: Operations (by The CXApp)

What the future of work looks like for workplace operations and facilities management.


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Tags: Digitization, Features, Innovation, Integrated Tech, Campus, Workplace

Tech-Savvy Universities Prepping Students for the Digital Workplace

Educational Institutions Are Upgrading Their Tech Offerings to Mirror That of the Average Corporate Campus


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Tags: Digitization, Employee Engagement, Innovation, Integrated Tech, Mobility, Campus

[Video] Aruba Ups the Ante with Location-Aware Event Experiences

The CXApp and Aruba Networks Partner for a Memorable Event and Show-Stopping Tech Innovation


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Tags: Events, Innovation, Mobility, Campus

Q&A With The CXApp CEO: Employee Engagement and Workplace Experience

We sat down and chatted with The CXApp CEO Leon Papkoff and discovered sometimes the best way to connect with people is by sharing barbecue and beer at the company...


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Tags: Digitization, Employee Engagement, Innovation, Integrated Tech, Thought Leadership, Trends, Campus

What Students Are Looking For In A Collegiate Mobile App

Find Out What the Newest EdTech Has to Offer


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Tags: Infographic, Innovation, Mobility, Trends, Campus

Top Tech Trends Shaping University Life

Starting in 2019, Higher Education Campuses Will Become Truly High-Tech Thanks to Smart, Connected Technologies and These Trends


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Tags: Digitization, Innovation, Integrated Tech, Thought Leadership, Trends, Campus, Location Services

Modern Venue Operations For A Smart Campus and Workplace Experience

How A Workplace Mobile App Helps Provide Efficient, Connected Experiences


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Tags: Infographic, Innovation, Integrated Tech, Mobility, Trends, Campus

Your Video Introduction to the Smart Campus Solution

@LeonPapkoff and @tvaneven Discuss Trends in the Modern Workplace Solved by a Mobile App Platform


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Tags: CX, Digitization, Innovation, Trends, Campus

Why “Digital Transformation” Should Be In Your Vocabulary

Defining the Term at the Forefront of Enterprise Technology and Customer Experience


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Tags: CX, Digitization, Innovation, Thought Leadership, Trends, Campus

The CXApp Feature Spotlight: Meeting Capabilities

A Mobile, Experiential Approach to Meetings


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Tags: CX, Digitization, Innovation, Integrated Tech, Meetings, Mobility, Campus,

What Does the New Customer Experience Landscape Look Like?

Key Technologies Influencing CX Today


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Tags: CX, Infographic, Innovation, Thought Leadership

Feature Spotlight: Live Maps

 The Next Step in Digital Transformation


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Tags: CX, Digitization, Innovation, Integrated Tech, Location Services

An Intelligent Ecosystem of Partners and Integrations

Collaborative Systems are Smarter


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Tags: Infographic, Employee Engagement, Innovation, Integrated Tech, Campus

The Next Step In Enterprise Digital Transformation: Smart Campus

Why Merging Physical Spaces and Digital Tech is a Winning Strategy


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Tags: Blog, Content, Digitization, Innovation, Integrated Tech, Social, Thought Leadership,

Big Moves: Tech Giants Relocating

Why Successful Companies Are Expanding HQs


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Tags: Blog, Digitization, Employee Engagement, Innovation, Trends, Campus, Workplace

Personalization Strategies That Work

Applying Personalization Techniques To Improve CX


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Tags: CX, Data, Infographic, Innovation, Customer Insights

The State Of Customer Experience In 2019

CX Trends That Will Shape The New Year


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Tags: CX, Innovation, Thought Leadership, Trends

Niche Digital Communities Are The Way Of The Future

Because Of The Benefits They Provide, Specialized Online Communities and Brand Communities Have Begun To Overtake Traditional Platforms


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Tags: Communities, Content, Digitization, Innovation, Integrated Tech, Trends

Your Most Valuable Sales Tool: The Executive Briefing Center

Sales Enablement Has Changed Irrevocably Due to Modern Tech.


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Tags: Blog, Digitization, Innovation, Meetings, sales

EBC Spotlight: Creating a 'Smart' Onsite Experience
The Three Ingredients of a Triumphant Digital Transformation

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Tags: Case Study, CX, Digitization, Innovation

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