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Ask Questions, Get Results: Customer Feedback Loop

By The CX App
in-app survey

Learn about real-world business challenges in real time with in-app surveys and polls.

The best way to get to know your customers is to solicit feedback. There are many ways you can do this in different tools and approaches, but the most important thing you can do is have the question/answer be a part of a continuous customer engagement strategy.

All About In-App Polls

Polls are short form, single question opportunities to take the pulse of any room. Poll results can help you better formulate a content strategy, upcoming events and promotions, or other interactions through in-app single click capabilities. 

And, let's face it, whether the question is simple, silly, or thought-provoking, people just like to take them, and it takes no time at all. Align your polling strategy with pre, during, and post touchpoints to ensure you understand the ongoing customer journey.

Your programming methodologies just become that much richer.

Here's a Look At Polls & Live Engagement Tactics

in-app polls

Tags: Features, Infographic

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