read

Reserving Desks, Spaces, and Activities In the Workplace

By The CX App
reserving a space in the office

The primary use cases for 'reservations' in the workplace are desks and conference rooms. Straightforward and simple. We can see that offices are transforming as they adopt flexible work schedules and hybrid workforces, drawing upon the need for a way to  manage these commonly used spaces at work. 

But that's not where the story ends, let's take it one step further than desk booking.

A smart campus is one where people, places, and things/assets across the workplace are connected, interactions are smart, and information is easily accessible. So what exactly needs to be connected? Your short list: directories, intranets, news feeds, communications, desk reservations, on-site perks and amenities, frictionless navigation, and ideally interactions with digital signage and remote access to doors, switches, etc. That's a condensed version of how the smart campus will grow in the enterprise. 

When you take it a level deeper, you can start connected more types experiences and  opportunities for employee engagement.   

So What Else Can You 'Book' In the Office?

The answer is, anything that you either want control over, need to manage, or should have better insight into usage and capacity. Current business protocols will encourage less dense workplaces, decreased mingling, and minimal touch. 

Think about your workplace amenities... what do you offer to your employees as a perk? Dry cleaning, pet sitting, daycare, shuttle service, volleyball courts? ALL OF THESE THINGS are bookable. Especially when you're looking at controlling how many employees can you use the on-site gym at a given time or which employees can board the timed shuttles - you'll likely need to be looking at a way to manage all of this and ask employees to 'book' their spot. 

 

WORKPLACE RESERVATIONS

Future offices will onboard employees, from the start, with a digital front door to the campus. This behavioral approach leveraging mobile-first touchpoints as a controller for on-site experiences will grow in adoption and may likely become the default standard for modern employee engagement technology. 

Tags: Infographic, Employee Engagement, Trends, Campus, Workplace

Subscribe Today!

Your finger on the pulse of digital transformation and experience

CX Insights