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The CXApp Insider's Scoop

Customer Journey Maps: B2B Common Pitfalls

Using Tech to Travel the Thorny Path to Customer Experience Excellence

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December 13, 2018

The Numbers: Customer Experience Mobile App Results

B2B Smart Meeting Tech Performance Review

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December 11, 2018

The Evolution of Customer Experience Through the Ages

CX Tech has Transformed the Way Brands Engage with Customers

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December 6, 2018

Business Savvy: Digital Customer Experience

The Impact of High Performance Customer Experience Tech

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December 4, 2018

Customer Experience: Millennial and Gen Z Expectations

Keeping Up With Digital Natives Means Changing Your CX Approach

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November 30, 2018

EBC Spotlight: Cyber Security Leader

Digital Customer Experience in a Silicon Valley Executive Briefing Center
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November 29, 2018

Introducing Your Most Valuable Sales Tool - The Executive Briefing Center

Sales Enablement Has Changed Irrevocably Due to Modern Tech.

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November 27, 2018

Community Software Is Not Dead

The Technology Behind Creating Digital Communities is Alive and Well - It Has Only Changed

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November 20, 2018

Aruba’s Atmosphere 2018 Was Powered by the Next Generation of Event Tech: The CXApp

How Do You Deliver On-Point Customer Experience to More than 3,100 Attendees at a Major Event? The CXApp, that’s How.

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November 16, 2018

Obstacles to Great Digital Customer Experience

While a Subset of CX, Digital Customer Experience is Just as Tricky to Master
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November 15, 2018

In a Connected World, Kindness Leads to Business Success

How Being a “Kind Business” Drives Customer Experience and Employee Engagement

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November 13, 2018

Q&A with The CXApp CEO: Customer Experience, User Experience and Design

Inside the CX Universe with @Leon Papkoff

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November 8, 2018

Don’t Spook Your Event Attendees

Five Best and Worst CX Practices

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October 31, 2018

Five Bone-Chilling Customer Experience Mistakes

On the Eve of Halloween, We Explore Common Missteps That Can Lead to Downfall 

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October 30, 2018

HPE and the Transformed Executive Briefing Center Experience

Top Palo Alto EBC Manager Shows the CXApp at Work

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October 26, 2018

Feature Spotlight : Podcast Player

New From the CXApp: Take Your Business On-Air With a Podcast

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October 25, 2018

Why Content Matters for Customer Experience in the EBC

Without a Well-Maintained Content Library You Can’t Hope to Compete in Today’s Content-Centric World

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October 23, 2018

Video Post: Smart Tech Powers the Office of the Future

Engaging With Your Users on a Whole New Level

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October 18, 2018

Shifting to Digital Corporate Communities

Mobile Tech and Online Social Communities are Vital to the Future of Corporate Engagement Strategies

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October 16, 2018

Listen Closely

The Growing Popularity of Audio Content

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October 12, 2018

EBC Spotlight: Creating a 'Smart' Onsite Experience

The Three Ingredients of a Triumphant Digital Transformation
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October 11, 2018

So You Want New Event Tech?

10 Tips for Evaluating and Incorporating Event Planning Solutions

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October 9, 2018

Customer Engagement Powered by Social Media

Strengthen Your CX Program With Online Communities

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October 4, 2018

Exploring a Different Aspect of Your CX Program: The Role of Emotion

How to Connect With Your Audience in a Profound Way

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October 2, 2018

The Next Generation of Digital Community

Businesses adapt to renewed focus on personal connections

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September 27, 2018

Digital Natives and Customer Experience

Mobile-First CX is Key to Understanding Digital Natives; The Generations Who Spend Their Daily Lives Engorged On Tech

 

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September 25, 2018

Event Spotlight: Journey to the “Land of Smiles”

Last week, the CXApp traveled across the world for a global affair. Over 2,200 customers, partners, and employees came together for a chance to impact.

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September 20, 2018

Mobile is the Cornerstone of the Modern Customer Experience

Executive briefing centers are designed to bring together the right people, in the right room to propel the customer lifecycle forward at any stage..

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September 18, 2018

Feature Spotlight: In-App Posts

What: A constant hub of content and media in a real-time feed is crucial for making customers, employees and partners to feel connected with your.

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September 13, 2018

Playing the CMO: Digitization, Data, and Mobile Apps

Over the last decade, the role of the CMO has evolved considerably. Once a marketing-centric role that entailed stewardship of a brand, this job.

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September 11, 2018