The CXApp Insider's Scoop is your feed for stories on new features, trends, and thought leadership across events, meetings, and communities. 

SUBSCRIBE TODAY and have your finger on the pulse of CUSTOMER EXPERIENCE AND your digital transformation!

Join Today!


The CXApp Insider's Scoop

Video Post: Smart Tech Powers the Office of the Future

Engaging With Your Users on a Whole New Level

Read More →
October 18, 2018

Shifting to Digital Corporate Communities

Mobile Tech and Online Social Communities are Vital to the Future of Corporate Engagement Strategies

Read More →
October 16, 2018

Listen Closely

The Growing Popularity of Audio Content

Read More →
October 12, 2018

EBC Spotlight: Creating a 'Smart' Onsite Experience

The Three Ingredients of a Triumphant Digital Transformation
Read More →
October 11, 2018

So You Want New Event Tech?

10 Tips for Evaluating and Incorporating Event Planning Solutions

Read More →
October 9, 2018

Customer Engagement Powered by Social Media

Strengthen Your CX Program With Online Communities

Read More →
October 4, 2018

Exploring a Different Aspect of Your CX Program: The Role of Emotion

How to Connect With Your Audience in a Profound Way

Read More →
October 2, 2018

The Next Generation of Digital Community

Businesses adapt to renewed focus on personal connections

Read More →
September 27, 2018

Digital Natives and Customer Experience

Mobile-First CX is Key to Understanding Digital Natives; The Generations Who Spend Their Daily Lives Engorged On Tech

 

Read More →
September 25, 2018

Event Spotlight: Journey to the “Land of Smiles”

Last week, the CXApp traveled across the world for a global affair. Over 2,200 customers, partners, and employees came together for a chance to impact.

Read More →
September 20, 2018

Mobile is the Cornerstone of the Modern Customer Experience

Executive briefing centers are designed to bring together the right people, in the right room to propel the customer lifecycle forward at any stage..

Read More →
September 18, 2018

Feature Spotlight: In-App Posts

What: A constant hub of content and media in a real-time feed is crucial for making customers, employees and partners to feel connected with your.

Read More →
September 13, 2018

Playing the CMO: Digitization, Data, and Mobile Apps

Over the last decade, the role of the CMO has evolved considerably. Once a marketing-centric role that entailed stewardship of a brand, this job.

Read More →
September 11, 2018

Launch Your New App Into Success

You and your team have worked hard to create an amazing app. Now, you just have to unleash it on an unsuspecting world and watch as it becomes a.

Read More →
September 6, 2018

Don’t Call it a Comeback: The Rise of Audio Content and Podcasts

Our society’s taste for content has evolved considerably over the last decade. Where once we were happy to fill our minds with prose, we are now.

Read More →
September 4, 2018

A Sneak Peek Inside the HPE EBC with Esteban Obando

The award-winning HPE Executive Briefing Center in Palo Alto creates a high-touch space for senior HPE executives and IT professionals to connect and.

Read More →
August 30, 2018

When Business Operates At Hyper-Speed, You Need Real-Time Mobile Solutions To Keep Up with Your Customers

Mobile can inherently accomplish many things that static or desktop channels cannot. It is an essential platform for engagement that no business should.

Read More →
August 28, 2018

Persona Spotlight: CMO

WHAT: Chief Marketing Officers are responsible for shaping the corporate strategy, brand story, and championing the needs of the customer across all.

Read More →
August 23, 2018

Want to Build Positive Customer Experience? Start with Your Employees

Delivering an optimal customer experience is, without a doubt, one of the most critical aspects of building a successful business. It is what directly.

Read More →
August 21, 2018

CX Humor: Who Knew?

Customer interactions can be eventful and stressful, but they can also be fun. Kostas Papageorgiou at Userlike shows us how you can entertain your.

Read More →
August 16, 2018

Why Content Feeds Are Necessary in Modern App Design

Static interfaces are a thing of the past. Consumers prefer real-time, contextual experiences. Conventional setups cannot achieve this.

Read More →
August 14, 2018

Disrupting the Status Quo: Event Tech for the Modern, Mobile Attendee

Corporate events and industry events are not going away… anytime soon. In the US, 1.9 million meetings occurred in 2016, with 251 million meeting.

Read More →
August 9, 2018

Metrics or Bust: The CX Insights You’ll Need Most to Succeed

Any organization or business that intends to deliver a successful and satisfying customer experience program will need some quantitative way(s) to .

Read More →
August 7, 2018

Community Spotlight: A Mobile Ecosystem for Partner Engagement

Communities are all about creating an ecosystem. The audience can differ, but the goal is the same, to be a source where members can go to engage,.

Read More →
August 2, 2018

Fuel for the Fire: The Top Five Mobile-Powered CX Touchpoints In Business Right Now

It doesn’t matter what market you serve, customers from all walks of life demand a responsive, seamless digital experience and they want it as soon as.

Read More →
July 31, 2018

Persona Spotlight: Event Attendee

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. Organizations have events.

Read More →
July 26, 2018

Embracing User-Generated Content for Enhanced Customer Experience

What is the single, most reliable attribute you can integrate into your customer experience programs, website, app, service or social platform, that.

Read More →
July 24, 2018

Hashtags, Emojis, GIFs..Oh My!

Emojis, hashtags, 'GIFs'..you may hate them or love them, but one thing's for sure, they are here to stay. CMO by Adobe tells us that 92% of the.

Read More →
July 19, 2018

Five Mobile App Features That Help Event Apps Stand Above the Competition

There are two major reasons why people come to an event. The first is to learn something or grow their experience and knowledge. The second is to.

Read More →
July 17, 2018

EBC Spotlight: Where Customers Are a Passion and a Priority

When customers are your passion and priority, you craft all of the sensory experiences to impress and delight them. What you see, how you're treated,.

Read More →
July 12, 2018