A day in the life series: Volume 4
We'll walk in your customer shoes and experience how the CXApp helps them navigate through our mobile-first society via the power of communities.
Digital, brand communities and the mobile app experience
Digital community members can be your most powerful tool. They are constantly connected to your organization and that connection serves as a channel to feed them more information.
Community members enjoy news stories, company insights and opportunities for engagement. The more information they have, the more connected they feel to your brand or organization.
They seek information that is easily digestible, entertaining, but also relevant, so personalization strategies are key to make sure they are able to hear through the noise.
Create experiences that thrive in a seamless journey whether your audience is on-site, attending an event, or simply at home.
Persona Journey: Community Member
Meet David!
