The CXApp Insider's Scoop

Posts tagged Trends

A CX Journey Through Time

Customer Experience - The Great Generational Transformation

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March 5, 2019

What Can Location Services Do for You?

Modern Location Service and Geospatial Technologies are Transforming the Corporate Campus. Here’s Why.

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February 26, 2019

Q&A with The CXApp CEO: AI and the Customer Experience Journey

Inside the CX Universe with @LeonPapkoff

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February 12, 2019

The Next Step In Enterprise Digital Transformation: Smart Campus

Why Merging Physical Spaces and Digital Tech is a Winning Strategy

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February 5, 2019

Big Moves: Tech Giants Relocating

Why Successful Companies Are Expanding HQs

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January 22, 2019

Tech That Will Rule The World

Takeaways From CES 2019

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January 10, 2019

The State Of Customer Experience In 2019

CX Trends That Will Shape The New Year

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January 3, 2019

Feature Spotlight : Podcast Player

New From the CXApp: Take Your Business On-Air With a Podcast

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October 25, 2018

Customer Engagement Powered by Social Media

Strengthen Your CX Program With Online Communities

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October 4, 2018

Don’t Call it a Comeback: The Rise of Audio Content and Podcasts

Our society’s taste for content has evolved considerably over the last decade. Where once we were happy to fill our minds with prose, we are now.

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September 4, 2018

Metrics or Bust: The CX Insights You’ll Need Most to Succeed

The Value Of Data For the Customer Experience Journey

 

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August 7, 2018

Fuel for the Fire: The Top Five Mobile-Powered CX Touchpoints In Business Right Now

It doesn’t matter what market you serve, customers from all walks of life demand a responsive, seamless digital experience and they want it as soon as.

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July 31, 2018

Hashtags, Emojis, GIFs..Oh My!

Emojis, hashtags, 'GIFs'..you may hate them or love them, but one thing's for sure, they are here to stay. CMO by Adobe tells us that 92% of the.

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July 19, 2018

2018 and Beyond: Trends for an Optimal CX Strategy

Wow. We’re sure you realize it, but we’re already halfway through the year. It seems like only yesterday we were looking ahead at 2018, trying to.

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June 5, 2018

Compliance: CXApp & GDPR

Designed to safeguard an individual’s data, the new GDPR (General Data Protection Regulation) policy has certainly made headlines... and hit your inboxes..

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May 29, 2018

Easy On-boarding with the CXApp

As technology has become more advanced, with numerous new devices and platforms to choose from each year, so has our accessibility. As consumers, we.

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May 10, 2018

Cross-Functional is the New Sales Channel

The Modern Approach to Sales Enablement

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April 26, 2018

From Rolodex to Robots: Why Automation Matters In the Modern EBC

 The Evolution of the EBC Experience

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April 24, 2018

The Trends Shaping Customer Experience

It’s time to accept the inevitable. Your customers now hold the power to make or break your business. Their expectations are increasing in proportion.

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March 29, 2018

Content Engagement Strategies for the Modern Consumer

Creating Perpetual Engagement in Your Online Communities

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February 27, 2018

Mobile App KPI's to Keep Top of Mind

Tips for Evaluating Mobile App Performance

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February 15, 2018