CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Workplace Trends: Greater Flexibility From the Office

Workplace 2.0 emerged as a result of smarter operations, driven primarily by technology and connected solutions. However, the current pandemic has transformed it into...


( read )

Tags: Blog, Employee Engagement, Mobility, Thought Leadership, Trends, Campus, Workplace,

How Technology Is Empowering the Contactless Work Environments We Need

The world has been irrevocably changed. There’s no direct road back to conventional workplaces. But employees do want a return to normalcy and in-office...


( read )

Tags: Blog, Integrated Tech, Thought Leadership, Campus, Workplace, Desks

Leveraging QBRs Effectively In a Remote World

It’s no secret that everything has changed. But for how long? When everyone returns to work en masse, and the market picks up again, business interactions will be...


( read )

Tags: Blog, CX, Meetings, Thought Leadership, Trends, Customer Insights

Touchless Interactions In the Workplace: A Brainstorm Session

Many companies are starting to plan their return to work strategies. It’s only a matter of time before the economy, which ground to a halt, is jump-started. 


( read )

Tags: Blog, Digitization, Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Trends,

Virtual Briefings & Remote Customer Meetings: More Relevant Now

Depending on your industry, of course, several businesses (especially in tech) are still in operation. But employees are not working on-site but remotely from home....


( read )

Tags: Blog, CX, Digitization, Meetings, Thought Leadership, Trends, Workplace

2020 Digital Community Trends That Matter

In the era of experience, how you treat your audience matters. Here are the trends that will help you make the most of it.


( read )

Tags: Blog, Communities, CX, Thought Leadership, Trends

Q&A with Darby-Mason Werner (CXApp Live! Podcast Host)

With the launch of the CXApp Live! podcast we sat down with host Darby Mason-Werner and asked her what it's been like getting the show off the ground.


( read )

Tags: Blog, CX, Meetings, Thought Leadership

What It Takes To Build A Successful Workplace Experience

What does it take to succeed in the modern world of workplace experience? It’s a question that seems straightforward initially until you dig a little deeper. The most...


( read )

Tags: Blog, Employee Engagement, Innovation, Thought Leadership, Campus, Workplace

The old build vs buy conundrum. When looking at mobile engagement apps or software to help boost productivity, reduce overhead, or increase ROI etc., everyone is always...


( read )

Tags: Infographic, Mobility, Thought Leadership

PropTech Trends We Love
February 13, 2020

PropTech Trends We Love

The business of property technology (propTech) is booming. All because employees, customers, and tenants want better - and more personalized- onsite experiences. 


( read )

Tags: Infographic, Thought Leadership, Trends, Campus, Workplace

The 2020 Customer Experience Trends That Matter

Every business should focus on providing a consistent, cohesive and seamless omni-channel customer experience. The problem is that today’s audiences want something...


( read )

Tags: Blog, CX, Thought Leadership, Trends

Top Companies Serving the Built Corporate World with PropTech

PropTech is a broad concept that encompasses a wide variety of information technology and software applications working to enhance, facilitate, optimize real estate...


( read )

Tags: Blog, Meetings, Mobility, Thought Leadership, Trends, Campus

The Evolving Roles of the C-Suite Lineup

Roles in the C-Suite no longer are as straightforward as they once were. An evolution is afoot, which has helped to forge a plethora of new opportunities.


( read )

Tags: Blog, CX, Digitization, Thought Leadership, Trends, Workplace

Forget the Buzz, There Is No End to Workplace Experience Trends

Digitally-connected workplaces are required for today’s market and necessary for future-proofing in the enterprise


( read )

Tags: Blog, Employee Engagement, Mobility, Thought Leadership, Campus, Workplace

Why You Must Build a Community Around Your Customers

Despite some rather valiant efforts by organizations, many of today’s customers feel incredibly disconnected from the companies around them. A large part of this...


( read )

Tags: Blog, Communities, Meetings, Mobility, Thought Leadership

The Many Parts That Make Up a Whole: The Modern Corporate Campus

Generally, technology is meant to simplify our lives, by making tasks much easier to complete, helping us organize information, and also by providing more direct...


( read )

Tags: Blog, Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Campus, Workplace

Podcast Tips & Tricks for Corporate Content Marketing

Content marketing is fun! Creating articles, guides, blogs, videos, short stories... you name it - lends itself to the more creative side of product and company...


( read )

Tags: Blog, Content, Features, Integrated Tech, Thought Leadership

Best Tech Startup — Will We Take Home A 2019 Timmys Award?

The CXApp Has Been Nominated as a 2019 Timmy Awards Finalist for the ‘Best Tech Startup’


( read )

Tags: Blog, Innovation, Thought Leadership

The Rise of Worker Engagement and Surviving A Digital Transformation

As modern tech transforms the average workplace, employee engagement becomes the primary driver of success.


( read )

Tags: Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Campus

The Top Seven Benefits of Subscription Model For Enterprise Apps

Here’s Why Subscription-Based Business Models Such As “SaaS” Are On the Rise


( read )

Tags: Blog, Digitization, Mobility, Thought Leadership

Q&A With The CXApp CEO: Employee Engagement and Workplace Experience

We sat down and chatted with The CXApp CEO Leon Papkoff and discovered sometimes the best way to connect with people is by sharing barbecue and beer at the company...


( read )

Tags: Digitization, Employee Engagement, Innovation, Integrated Tech, Thought Leadership, Trends, Campus

Top Tech Trends Shaping University Life

Starting in 2019, Higher Education Campuses Will Become Truly High-Tech Thanks to Smart, Connected Technologies and These Trends


( read )

Tags: Digitization, Innovation, Integrated Tech, Thought Leadership, Trends, Campus, Location Services

Ten Best Practices for Boosting Employee Engagement

Building Engagement is About Fostering More Productive, Loyal and Happy Employees. These are the Tips that Will Help You Achieve That.


( read )

Tags: CX, Employee Engagement, Thought Leadership, Workplace

Meeting Obstacles and How To Overcome Them

6 Tech-Savvy Solutions to Make You a Meeting Planning Pro


( read )

Tags: Employee Engagement, Integrated Tech, Meetings, Mobility, Thought Leadership, Campus, Location Services

Why “Digital Transformation” Should Be In Your Vocabulary

Defining the Term at the Forefront of Enterprise Technology and Customer Experience


( read )

Tags: CX, Digitization, Innovation, Thought Leadership, Trends, Campus

Companies Are Turning to Mobile for Modern Venue Ops, Here’s Why

Mobile is A Reliable and More Direct Channel for Communicating with Audiences While Merging Digital and Physical Experiences.


( read )

Tags: Blog, Mobility, Thought Leadership, Campus

What Does the New Customer Experience Landscape Look Like?

Key Technologies Influencing CX Today


( read )

Tags: CX, Infographic, Innovation, Thought Leadership

The Rise of Smart Spaces: Going Digital in a Physical World

Great News for Meeting Profs and Employee Engagement!


( read )

Tags: Blog, Employee Engagement, Meetings, Thought Leadership, Workplace

The Next Step In Enterprise Digital Transformation: Smart Campus

Why Merging Physical Spaces and Digital Tech is a Winning Strategy


( read )

Tags: Blog, Content, Digitization, Innovation, Integrated Tech, Social, Thought Leadership,

What Makes an Online Community Manager Successful?

The Qualities Needed to Build Digital Brand Communities


( read )

Tags: Communities, Infographic, Thought Leadership

Community Managers Are Your New Key Players

How Digital Communities Are Changing Business


( read )

Tags: Blog, Communities, Thought Leadership

The State Of Customer Experience In 2019

CX Trends That Will Shape The New Year


( read )

Tags: CX, Innovation, Thought Leadership, Trends

Exploring a Different Aspect of Your CX Program: The Role of Emotion

How to Connect With Your Audience in a Profound Way


( read )

Tags: Blog, CX, Thought Leadership

The Next Generation of Digital Community

Businesses adapt to renewed focus on personal connections


( read )

Tags: Communities, Digitization, Infographic, Social, Thought Leadership

Digital Natives and Customer Experience
Mobile-First CX is Key to Understanding Digital Natives; The Generations Who Spend Their Daily Lives Engorged On Tech

 


( read )

Tags: Blog, Content, Digitization, Innovation, Mobility, Thought Leadership

Don’t Call it a Comeback: The Rise of Audio Content and Podcasts

Experiment With Different Media For Your Branded Content


( read )

Tags: Blog, Content, CX, Integrated Tech, Thought Leadership, Trends

Subscribe Today!

Your finger on the pulse of digital transformation and experience

CX Insights