CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Leveraging QBRs Effectively In a Remote World

It’s no secret that everything has changed. But for how long? When everyone returns to work en masse, and the market picks up again, business interactions will be...


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Tags: Blog, CX, Meetings, Thought Leadership, Trends, Customer Insights

Touchless Interactions In the Workplace: A Brainstorm Session

Many companies are starting to plan their return to work strategies. It’s only a matter of time before the economy, which ground to a halt, is jump-started. 


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Tags: Blog, Digitization, Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Trends,

Virtual Briefings and Remote Customer Meetings: More Relevant Now - Than Ever

Depending on your industry, of course, several businesses (especially in tech) are still in operation. But employees are not working on-site but remotely from home....


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Tags: Blog, CX, Digitization, Meetings, Thought Leadership, Trends, Workplace

2020 Digital Community Trends That Matter

In the era of experience, how you treat your audience matters. Here are the trends that will help you make the most of it.


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Tags: Blog, Communities, CX, Thought Leadership, Trends

Q&A with Darby-Mason Werner (CXApp Live! Podcast Host)

With the launch of the CXApp Live! podcast we sat down with host Darby Mason-Werner and asked her what it's been like getting the show off the ground.


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Tags: Blog, CX, Meetings, Thought Leadership

What It Takes To Build A Successful Workplace Experience

What does it take to succeed in the modern world of workplace experience? It’s a question that seems straightforward initially until you dig a little deeper. The most...


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Tags: Blog, Employee Engagement, Innovation, Thought Leadership, Campus, Workplace

Mobile Engagement Apps - Build vs Buy

The old build vs buy conundrum. When looking at mobile engagement apps or software to help boost productivity, reduce overhead, or increase ROI etc., everyone is...


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Tags: Infographic, Thought Leadership

PropTech Trends We Love
February 13, 2020

PropTech Trends We Love

The business of property technology is booming. All because employees, customers, and tenants want better - and more personalized- onsite experiences. 


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Tags: Infographic, Thought Leadership, Trends, Campus

The 2020 Customer Experience Trends That Matter

Every business should focus on providing a consistent, cohesive and seamless omni-channel customer experience. The problem is that today’s audiences want something...


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Tags: Blog, CX, Thought Leadership, Trends

Top Companies Serving the Built Corporate World with PropTech

PropTech is a broad concept that encompasses a wide variety of information technology and software applications working to enhance, facilitate, optimize real estate...


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Tags: Blog, Meetings, Mobility, Thought Leadership, Trends, Campus

The Evolving Roles of the C-Suite Lineup

Roles in the C-Suite no longer are as straightforward as they once were. An evolution is afoot, which has helped to forge a plethora of new opportunities.


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Tags: Blog, CX, Digitization, Thought Leadership, Trends, Workplace

Forget the Buzz, There Is No End to Workplace Experience Trends

Digitally-connected workplaces are required for today’s market and necessary for future-proofing in the enterprise


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Tags: Blog, Employee Engagement, Mobility, Thought Leadership, Campus, Workplace

Reaching New Heights: Why You Must Build a Community Around Your Customers

Despite some rather valiant efforts by organizations, many of today’s customers feel incredibly disconnected from the companies around them. A large part of this...


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Tags: Blog, Communities, Mobility, Thought Leadership

The Many Parts That Make Up a Whole: The Modern Corporate Campus

Generally, technology is meant to simplify our lives, by making tasks much easier to complete, helping us organize information, and also by providing more direct...


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Tags: Blog, Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Campus

Podcast Tips & Tricks for Corporate Content Marketing

Content marketing is fun! Creating articles, guides, blogs, videos, short stories... you name it - lends itself to the more creative side of product and company...


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Tags: Blog, Content, Features, Integrated Tech, Thought Leadership

Winner, Winner, Chicken Dinner — Will We Take Home A 2019 Timmys Award?

The CXAPP Has Been Nominated as a 2019 Timmy Awards Finalist for the ‘Best Tech Startup’


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Tags: Blog, Innovation, Thought Leadership

The Rise of Worker Engagement: Why It’s Vital to Surviving a Digital Transformation

As modern tech transforms the average workplace, employee engagement becomes the primary driver of success.


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Tags: Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Campus

Top Tech Trends Shaping University Life

Starting in 2019, Higher Education Campuses Will Become Truly High-Tech Thanks to Smart, Connected Technologies and These Trends


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Tags: Digitization, Innovation, Integrated Tech, Thought Leadership, Trends, Campus, Wayfinding

Ten Best Practices for Boosting Employee Engagement

Building Engagement is About Fostering More Productive, Loyal and Happy Employees. These are the Tips that Will Help You Achieve That.


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Tags: CX, Employee Engagement, Thought Leadership

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