The CXApp Insider's Scoop

Posts tagged Social

Customer Engagement Powered by Social Media

Strengthen Your CX Program With Online Communities

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October 4, 2018

The Next Generation of Digital Community

Businesses adapt to renewed focus on personal connections

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September 27, 2018

Feature Spotlight: In-App Posts

What: A constant hub of content and media in a real-time feed is crucial for making customers, employees and partners to feel connected with your.

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September 13, 2018

CX Humor: Who Knew?

Customer interactions can be eventful and stressful, but they can also be fun. Kostas Papageorgiou at Userlike shows us how you can entertain your.

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August 16, 2018

Why Content Feeds Are Necessary in Modern App Design

Static interfaces are a thing of the past. Consumers prefer real-time, contextual experiences. Conventional setups cannot achieve this.

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August 14, 2018

Hashtags, Emojis, GIFs..Oh My!

Emojis, hashtags, 'GIFs'..you may hate them or love them, but one thing's for sure, they are here to stay. CMO by Adobe tells us that 92% of the.

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July 19, 2018

The Top 5 Reasons Mobile Apps Power the Re-Emergence of Online Communities

Online, mobile-friendly communities are thriving rapidly in today’s digitized landscape.

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July 3, 2018

Expand Your Audience in a Mobile-Minute

More and more, audiences find their news or content consumption needs on social networks. This can be attributed to the massive networks of like-minded.

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June 14, 2018

Community Spotlight: The CXApp Is The Place to Express Yourself

Forbes calls 2018 “the year of the Employee Experience,” and for good reason. With the transition to all things mobile, the competition for motivated,.

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June 7, 2018

Persona Spotlight: Event Director

What: Directors and event teams are responsible for building a living, breathing brand experience for customers, partners, employees and other.

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May 31, 2018

Embracing Peer to Peer Messaging

To most, AOL Instant Messenger, is a fleeting memory, a thing of the past. However, it's important to note the lasting impact that the technology has.

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May 24, 2018

Feature Spotlight: SMS Invites

What: SMS invites are a quick, efficient, and simple way to get your customers, event attendees, users into your mobile experience. You can simply send.

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May 17, 2018

Your Guide to Sales Enablement: Following the Lead

Your customers are still on site, but preparing to leave for the day. It’s been a long itinerary of meetings, presentations, and info dumps. You know.

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May 1, 2018

Event Spotlight: Santa Clara, Here We Come!

From San Jose (with Adobe, eBay, and the Tech Museum of Innovation),  across to Cupertino (with the new Apple campus launching this year), up to.

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April 19, 2018

Kick Starting a Mobile-First Community

Research by the Gallup Organization tells us that 70% of employees are actively disengaged. As we now know, the average person has an attention span of.

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March 22, 2018

Content Engagement Strategies for the Modern Consumer

Content is the key driver for multitudes of interactions across the web. Think about it. On social media, you share content with friends, family and.

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February 27, 2018

The CXApp takes on "Sin City"

Viva Las Vegas! This desert oasis held the CXApp’s latest adventure, a global event to be remembered.  Though Vegas is known to many as “Sin City,” our.

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February 8, 2018

The CXApp takes on the "Big Easy"

Oh hey... beignet! From Bourbon Street to the Mississippi River through the Financial District and back around to Mardi Gras World, the CXApp serviced.

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February 7, 2018

The Prosumer Effect in the Digital Economy

The idea of a prosumer, or the prosumer effect has been around for a long time now. To ensure we’re on the same page, we’ll cover the basics real quick. A.

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February 1, 2018

3 Tips for Boosting Employee Engagement

With the shift to all things mobile, you now have the opportunity to engage with your employees in a more personal, effective manner, than ever before..

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January 25, 2018

Streaming News Tactics for Your Business

When it comes to creating a holistic customer experience or user experience journey for your business, you have to keep things social, relevant, fresh,.

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January 16, 2018

2018: Digital Communities Will Drive Business

With each new year, we have a symbolic ‘fresh start,’ a chance for ‘a new beginning’ so to speak. Many of us set resolutions to improve or change our.

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December 21, 2017

Persona Spotlight: Executive

What: Executives and C-Level discussion leaders are an integral role in the corporate briefing programs as they look to invest in tools that are.

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December 14, 2017

Targeting a generation fueled by big data and modern technology

With each generation comes a remapping of the workplace or the modernization of business. Gen X’ers, for example, were known for their work ethic,.

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December 12, 2017

The Power of Social for Customer Engagement Strategies

Social media marketing is here to stay because it happens to be one of the best and most lucrative ways to attract customers loyal or new. Find that.

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November 28, 2017

Social Amplification and the Multiplier Effect

There are 2.3 billion active social media users, and that number continues to grow every day. If you know how to tap into the social market you can see.

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October 24, 2017

Create an Online, Mobile-First Community for Deeper Engagement

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July 27, 2017

Your Social Feed, Your Way, In the CXApp

Keeping your users, customers, and community members at large engaged can prove to be a difficult task. Perpetual engagement comes in many forms, one.

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June 29, 2017

Gamification Ideas to Boost Engagement

In honor of National Scavenger Hunt Day, we thought we'd take a look at a few ideas, including scavenger hunts, that could gamify your mobile app.

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May 24, 2017

In-App Mobile Messaging Conversations Are the New Standard

One thing will always be true about mobile, it’s a personal platform. On desktop or shared company-issued devices, the experience is largely the same..

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May 16, 2017