Customer Experience Feats That Make it Valentine’s Day Every Day
Why Merging Physical Spaces and Digital Tech is a Winning Strategy
Strengthen Your CX Program With Online Communities
Businesses adapt to renewed focus on personal connections
What: A constant hub of content and media in a real-time feed is crucial for making customers, employees and partners to feel connected with your.
Emojis, hashtags, 'GIFs'..you may hate them or love them, but one thing's for sure, they are here to stay. CMO by Adobe tells us that 92% of the.
Online, mobile-friendly communities are thriving rapidly in today’s digitized landscape.
More and more, audiences find their news or content consumption needs on social networks. This can be attributed to the massive networks of like-minded.
Forbes calls 2018 “the year of the Employee Experience,” and for good reason. With the transition to all things mobile, the competition for motivated,.
What: Directors and event teams are responsible for building a living, breathing brand experience for customers, partners, employees and other.
The Business Benefits of Messaging and Notifications
What: SMS invites are a quick, efficient, and simple way to get your customers, event attendees, users into your mobile experience. You can simply send.
The Power of Following Up with Customers in the EBC and Beyond
From San Jose (with Adobe, eBay, and the Tech Museum of Innovation), across to Cupertino (with the new Apple campus launching this year), up to.
Research by the Gallup Organization tells us that 70% of employees are actively disengaged. As we now know, the average person has an attention span of.
Creating Perpetual Engagement in Your Online Communities
Viva Las Vegas! This desert oasis held the CXApp’s latest adventure, a global event to be remembered. Though Vegas is known to many as “Sin City,” our.
Oh hey... beignet! From Bourbon Street to the Mississippi River through the Financial District and back around to Mardi Gras World, the CXApp serviced.
The idea of a prosumer, or the prosumer effect has been around for a long time now. To ensure we’re on the same page, we’ll cover the basics real quick. A.
With the shift to all things mobile, you now have the opportunity to engage with your employees in a more personal, effective manner, than ever before..
The Power of Social Features for Staying Connected
With each new year, we have a symbolic ‘fresh start,’ a chance for ‘a new beginning’ so to speak. Many of us set resolutions to improve or change our.
What: Executives and C-Level discussion leaders are an integral role in the corporate briefing programs as they look to invest in tools that are.
With each generation comes a remapping of the workplace or the modernization of business. Gen X’ers, for example, were known for their work ethic,.