Strengthen Your CX Program With Online Communities
Businesses adapt to renewed focus on personal connections
What: A constant hub of content and media in a real-time feed is crucial for making customers, employees and partners to feel connected with your.
Customer interactions can be eventful and stressful, but they can also be fun. Kostas Papageorgiou at Userlike shows us how you can entertain your.
Static interfaces are a thing of the past. Consumers prefer real-time, contextual experiences. Conventional setups cannot achieve this.
Emojis, hashtags, 'GIFs'..you may hate them or love them, but one thing's for sure, they are here to stay. CMO by Adobe tells us that 92% of the.
Online, mobile-friendly communities are thriving rapidly in today’s digitized landscape.
More and more, audiences find their news or content consumption needs on social networks. This can be attributed to the massive networks of like-minded.
Forbes calls 2018 “the year of the Employee Experience,” and for good reason. With the transition to all things mobile, the competition for motivated,.
What: Directors and event teams are responsible for building a living, breathing brand experience for customers, partners, employees and other.
To most, AOL Instant Messenger, is a fleeting memory, a thing of the past. However, it's important to note the lasting impact that the technology has.
What: SMS invites are a quick, efficient, and simple way to get your customers, event attendees, users into your mobile experience. You can simply send.
Your customers are still on site, but preparing to leave for the day. It’s been a long itinerary of meetings, presentations, and info dumps. You know.
From San Jose (with Adobe, eBay, and the Tech Museum of Innovation), across to Cupertino (with the new Apple campus launching this year), up to.
Research by the Gallup Organization tells us that 70% of employees are actively disengaged. As we now know, the average person has an attention span of.
Content is the key driver for multitudes of interactions across the web. Think about it. On social media, you share content with friends, family and.
Viva Las Vegas! This desert oasis held the CXApp’s latest adventure, a global event to be remembered. Though Vegas is known to many as “Sin City,” our.
Oh hey... beignet! From Bourbon Street to the Mississippi River through the Financial District and back around to Mardi Gras World, the CXApp serviced.
The idea of a prosumer, or the prosumer effect has been around for a long time now. To ensure we’re on the same page, we’ll cover the basics real quick. A.
With the shift to all things mobile, you now have the opportunity to engage with your employees in a more personal, effective manner, than ever before..
When it comes to creating a holistic customer experience or user experience journey for your business, you have to keep things social, relevant, fresh,.
With each new year, we have a symbolic ‘fresh start,’ a chance for ‘a new beginning’ so to speak. Many of us set resolutions to improve or change our.
What: Executives and C-Level discussion leaders are an integral role in the corporate briefing programs as they look to invest in tools that are.
With each generation comes a remapping of the workplace or the modernization of business. Gen X’ers, for example, were known for their work ethic,.
Social media marketing is here to stay because it happens to be one of the best and most lucrative ways to attract customers loyal or new. Find that.
There are 2.3 billion active social media users, and that number continues to grow every day. If you know how to tap into the social market you can see.
Keeping your users, customers, and community members at large engaged can prove to be a difficult task. Perpetual engagement comes in many forms, one.
In honor of National Scavenger Hunt Day, we thought we'd take a look at a few ideas, including scavenger hunts, that could gamify your mobile app.
One thing will always be true about mobile, it’s a personal platform. On desktop or shared company-issued devices, the experience is largely the same..