CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Reimagining Human Connection and Customer Experience In a Virtual World

Take a moment and think. What happened to your meetings? Did they change? What happened to your customer experience? Did they change? Did they get put on-hold? 


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Tags: Blog, Content, CX, Meetings, Trends

Leveraging QBRs Effectively In a Remote World

It’s no secret that everything has changed. But for how long? When everyone returns to work en masse, and the market picks up again, business interactions will be...


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Tags: Blog, CX, Meetings, Thought Leadership, Trends, Customer Insights

Virtual Briefings and Remote Customer Meetings: More Relevant Now - Than Ever

Depending on your industry, of course, several businesses (especially in tech) are still in operation. But employees are not working on-site but remotely from home....


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Tags: Blog, CX, Digitization, Meetings, Thought Leadership, Trends, Workplace

Q&A with Darby-Mason Werner (CXApp Live! Podcast Host)

With the launch of the CXApp Live! podcast we sat down with host Darby Mason-Werner and asked her what it's been like getting the show off the ground.


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Tags: Blog, CX, Meetings, Thought Leadership

CX Tips for Remote Briefings

We're amidst a very interesting time. Facing the unknown. Unsure of what comes next. 


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Tags: CX, Infographic, Meetings, sales

Top Companies Serving the Built Corporate World with PropTech

PropTech is a broad concept that encompasses a wide variety of information technology and software applications working to enhance, facilitate, optimize real estate...


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Tags: Blog, Meetings, Mobility, Thought Leadership, Trends, Campus

Customer Experience Trends for Meetings and Briefings

How to Use Both Tech and Thoughtfulness to Win at CX


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Tags: CX, Digitization, Infographic, Innovation, Meetings

Meeting Management and Space Allocation in the Modern Workplace

How a Mobile System Enhances Teamwork and Collaboration


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Tags: Blog, Digitization, Employee Engagement, Meetings, Trends

Meeting Obstacles and How To Overcome Them

6 Tech-Savvy Solutions to Make You a Meeting Planning Pro


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Tags: Employee Engagement, Integrated Tech, Meetings, Mobility, Thought Leadership, Campus, Wayfinding

How to Best Serve Your Customers

Are you planning for and executing in the ways that will match your customers' needs and customer journey? "Change your program, change your world"... a combination...


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Tags: Blog, CX, Meetings

The CXApp Feature Spotlight: Meeting Capabilities

A Mobile, Experiential Approach to Meetings


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Tags: CX, Digitization, Innovation, Integrated Tech, Meetings, Mobility, Campus,

Top 5 Challenges in the EBC and How to Overcome Them

Adopting a Cross-Functional Business Strategy to Power Your Executive Briefings


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Tags: Blog, CX, Data, Digitization, Meetings

10 Engaging Tips to Boost Meeting Participation

It’s Time for Meetings to Evolve


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Tags: CX, Data, Meetings, Customer Insights, sales

The Numbers: Customer Experience Mobile App Results

B2B Smart Meeting Tech Performance Review


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Tags: CX, Data, Infographic, Meetings

EBC Spotlight: Cyber Security Leader
Digital Customer Experience in a Silicon Valley Executive Briefing Center

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Tags: Case Study, CX, Infographic, Meetings, Customer Insights

Introducing Your Most Valuable Sales Tool: The Executive Briefing Center

Sales Enablement Has Changed Irrevocably Due to Modern Tech.


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Tags: Blog, Digitization, Innovation, Meetings, sales

Don’t Spook Your Event Attendees

Five Best and Worst CX Practices


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Tags: Digitization, Events, Infographic, Employee Engagement, Meetings, Mobility, Thought Leadership

HPE and the Transformed Executive Briefing Center Experience

Top Palo Alto EBC Manager Shows the CXApp at Work


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Tags: Blog, CX, Digitization, Innovation, Meetings, Mobility

Why Content Matters for Customer Experience in the EBC

Without a Well-Maintained Content Library You Can’t Hope to Compete in Today’s Content-Centric World


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Tags: Blog, Content, Meetings

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