How Being a “Kind Business” Drives Customer Experience and Employee Engagement
Engaging With Your Users on a Whole New Level
Our society’s taste for content has evolved considerably over the last decade. Where once we were happy to fill our minds with prose, we are now.
The award-winning HPE Executive Briefing Center in Palo Alto creates a high-touch space for senior HPE executives and IT professionals to connect and.
Corporate events and industry events are not going away… anytime soon. In the US, 1.9 million meetings occurred in 2016, with 251 million meeting.
Any organization or business that intends to deliver a successful and satisfying customer experience program will need some quantitative way(s) to .
Communities are all about creating an ecosystem. The audience can differ, but the goal is the same, to be a source where members can go to engage,.
There are two major reasons why people come to an event. The first is to learn something or grow their experience and knowledge. The second is to.
First impressions are everything. When a prospective customer comes to your Executive Briefing Center for their firsthand look at your products,.
Primarily, public events tend to be standalone in that they are meant to be one big push. Most participants focus on a single session or experience,.
Forbes calls 2018 “the year of the Employee Experience,” and for good reason. With the transition to all things mobile, the competition for motivated,.
To most, AOL Instant Messenger, is a fleeting memory, a thing of the past. However, it's important to note the lasting impact that the technology has.
What: SMS invites are a quick, efficient, and simple way to get your customers, event attendees, users into your mobile experience. You can simply send.
Ah, the five W’s of customer communication and the general customer journey. Principles as old as time.
As technology has become more advanced, with numerous new devices and platforms to choose from each year, so has our accessibility. As consumers, we.
We’ve explored many times—and at great length—how the digital transformation of the modern world is slowly but surely transforming the enterprise.
From San Jose (with Adobe, eBay, and the Tech Museum of Innovation), across to Cupertino (with the new Apple campus launching this year), up to.
One of the growing trends in the modern business world is the widespread use of AI (artificial intelligence) and ML (machine learning) to improve.
What: Sales Directors and sales teams are involved in the start of every customer relationship. They are integral in sourcing, creating, and sustaining.
At this year’s ABPM (Association of Briefing Program Managers) Spring Conference, the running theme is all about growth and broadening your horizons in.
Some may say “what happens in Vegas, stays in Vegas,” but, sometimes, rules are meant to be broken. This is one of those times.
Starting a grassroots experiential engagement campaign can be a daunting task. But when you’ve got a mobile driver, steering the way through becomes a.
It’s time to accept the inevitable. Your customers now hold the power to make or break your business. Their expectations are increasing in proportion.
Research by the Gallup Organization tells us that 70% of employees are actively disengaged. As we now know, the average person has an attention span of.
Today’s landscape is incredibly competitive and challenging for the average business. It is now more difficult than ever to succeed or make an impact.
What: Account Managers are responsible for maintaining customer relationships and managing customer expectations. Knowing account status, needs, and.