Stories, trends, announcements, and thought leadership for customer and workplace experience
Technology Advancements in the Executive Briefing Center
Tags: Blog, Digitization, Innovation, Integrated Tech, Meetings
At this year’s ABPM (Association of Briefing Program Managers) Spring Conference, the running theme is all about growth and broadening your horizons in the briefing...
Tags: Blog, Communities, Innovation, Integrated Tech, Meetings, Mobility
Wayfinding and Location Services Tech
Tags: Blog, Digitization, Innovation, Integrated Tech, Mobility
It’s time to accept the inevitable. Your customers now hold the power to make or break your business. Their expectations are increasing in proportion to the rapid pace...
Tags: CX, Digitization, Infographic, Innovation, Integrated Tech, Mobility, Thought Leadership,
Off the cusp of our recent publication—if you haven’t already read part one, you can do so here — we’re moving on to talk about one of the most versatile and...
Tags: Blog, Digitization, Innovation, Mobility
The First Part of Our Mobile Engagement Campaign Series Explains Location Services
Tags: Blog, Digitization, Features, Innovation, Integrated Tech, Mobility
This year's CES is proving to be an interesting one. With blackouts, rain interferences, cool new tech, and 'smart experiences, we're monitoring the trends coming out of...
Tags: Data, Digitization, Infographic, Innovation, Thought Leadership
With each generation comes a remapping of the workplace or the modernization of business. Gen X’ers, for example, were known for their work ethic, fighting the good...
Tags: Blog, CX, Data, Digitization, Innovation, Integrated Tech, Social,
The speed of innovation is rapidly increasing. In 2018, it’s important for enterprises to run a flexible and scalable briefing program that engages with clients through...
Tags: Infographic, Innovation, Integrated Tech, Meetings
The New CX Trend
Tags: Blog, CX, Digitization, Innovation, Integrated Tech, Thought Leadership
Customer experience is crucial for a successful digital transformation, especially if the end goal is to improve and increase engagement. It’s no surprise that Avaya was...
Tags: Blog, Innovation, Customer Insights
The CXApp is the leading provider of mobile event and community services for the Association of Briefing Program Managers (ABPM).
Tags: Events, Innovation, Meetings, Video
An Introduction to "Contextually-Aware" Tech
Tags: Blog, Digitization, Innovation, Integrated Tech, Thought Leadership
In an era of constant change and accelerating innovation, it's the people that are incorporating technological advancements and highly personalized strategies that we...
Tags: Digitization, Infographic, Innovation, Thought Leadership
Smart. Connected. Future. Preparing for a smart connected future where devices that talk to each before talking to you.
Tags: Infographic, Innovation, Integrated Tech
CES is one of the biggest and most influential annual technology showcases, and the 2017 event did not disappoint. Advances in virtual reality, Internet of Things,...
Tags: Blog, Innovation, Meetings
The Grand CX Journey
Tags: Blog, Digitization, Innovation, Thought Leadership
It’s easy to think of a visit to an EBC as a series of interactions. Did the visitor receive a warm greeting upon arrival? Did they enjoy the first presentation; the...
Tags: Blog, Innovation, Integrated Tech, Meetings
What Does the Next Generation Executive Briefing Center Look Like?
Tags: Blog, Digitization, Innovation, Meetings
There is an indisputable gap in early adoption of new technologies between generations. Millennials—who grew up with Internet-connected computers in their homes and had...
Tags: Blog, Innovation, Thought Leadership
The Future of EBC Meetings
Tags: Blog, Digitization, Innovation, Meetings
Let's face it, sometimes we have a good idea and everyone is on board. Well... almost everyone.
Tags: Features, Infographic, Innovation, Thought Leadership
Your finger on the pulse of digital transformation and experience
Tune in to our CXApp Live! podcast for live and unfiltered conversations with practitioners and leaders in the customer experience and customer briefing space. The CXApp Live!