The CXApp Insider's Scoop

Posts tagged Infographic

Obstacles to Great Digital Customer Experience

While a Subset of CX, Digital Customer Experience is Just as Tricky to Master
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November 15, 2018

Don’t Spook Your Event Attendees

Five Best and Worst CX Practices

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October 31, 2018

Listen Closely

The Growing Popularity of Audio Content

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October 12, 2018

Customer Engagement Powered by Social Media

Strengthen Your CX Program With Online Communities

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October 4, 2018

The Next Generation of Digital Community

Businesses adapt to renewed focus on personal connections

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September 27, 2018

Launch Your New App Into Success

You and your team have worked hard to create an amazing app. Now, you just have to unleash it on an unsuspecting world and watch as it becomes a.

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September 6, 2018

CX Humor: Who Knew?

Customer interactions can be eventful and stressful, but they can also be fun. Kostas Papageorgiou at Userlike shows us how you can entertain your.

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August 16, 2018

Disrupting the Status Quo: Event Tech for the Modern, Mobile Attendee

Corporate events and industry events are not going away… anytime soon. In the US, 1.9 million meetings occurred in 2016, with 251 million meeting.

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August 9, 2018

Hashtags, Emojis, GIFs..Oh My!

Emojis, hashtags, 'GIFs'..you may hate them or love them, but one thing's for sure, they are here to stay. CMO by Adobe tells us that 92% of the.

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July 19, 2018

Firework Ideas To Ignite Your EBC

First impressions are everything. When a prospective customer comes to your Executive Briefing Center for their firsthand look at your products,.

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July 5, 2018

Expand Your Audience in a Mobile-Minute

More and more, audiences find their news or content consumption needs on social networks. This can be attributed to the massive networks of like-minded.

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June 14, 2018

Embracing Peer to Peer Messaging

To most, AOL Instant Messenger, is a fleeting memory, a thing of the past. However, it's important to note the lasting impact that the technology has.

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May 24, 2018

Easy On-boarding with the CXApp

As technology has become more advanced, with numerous new devices and platforms to choose from each year, so has our accessibility. As consumers, we.

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May 10, 2018

Cross-Functional is the New Sales Channel

The bottom line for any organization is ‘closing sales’. Traditionally sales teams and marketing groups tend to own the ‘sales’ process. However, now.

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April 26, 2018

The Trends Shaping Customer Experience

It’s time to accept the inevitable. Your customers now hold the power to make or break your business. Their expectations are increasing in proportion.

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March 29, 2018

Kick Starting a Mobile-First Community

Research by the Gallup Organization tells us that 70% of employees are actively disengaged. As we now know, the average person has an attention span of.

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March 22, 2018

Mobile App KPI's to Keep Top of Mind

In the transition to all things “mobile,” we are able to learn more about our customer than ever before. With one click, you can access massive amounts.

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February 15, 2018

3 Tips for Boosting Employee Engagement

With the shift to all things mobile, you now have the opportunity to engage with your employees in a more personal, effective manner, than ever before..

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January 25, 2018

The Top Tech Trends from CES 2018

This year's CES is proving to be an interesting one. With blackouts, rain interferences, cool new tech, and 'smart experiences, we're monitoring the.

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January 11, 2018

2018: Digital Communities Will Drive Business

With each new year, we have a symbolic ‘fresh start,’ a chance for ‘a new beginning’ so to speak. Many of us set resolutions to improve or change our.

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December 21, 2017

2018: Top Briefing Trends

The speed of innovation is rapidly increasing. In 2018, it’s important for enterprises to run a flexible and scalable briefing program that engages.

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December 7, 2017

2018: The Year of Smart Events

As 2017 comes to a close, most of us are focusing on finishing up last minute projects and ending the year on a strong note. This is the time we look.

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November 16, 2017

Boo! Customer experience facts that can be frightening

In the world of instant gratification, if your customer says ‘trick or treat’ you give them a treat. Always give them a treat. 

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October 31, 2017

Comprehensive Business Apps Speak to Real-World Daily Activities

We constantly talk about leading with a mobile-first mindset. You are probably immersed in the concept as well, working with teams to deploy digital.

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October 26, 2017

Ask Questions, Get Results

The best way to get to know your customers is to solicit feedback. Polls are short form, single question opportunities to take the pulse of the room..

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October 17, 2017

Stats to Support Your Mobile Mindset Case

Still having doubts? Can't get executive buy-in? No fear... these stats and trends show the incessant growth and dependence on mobile apps for users,.

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September 15, 2017

Types of Communities

The key component of a successful community in today's fast-paced world is to make the message fit the optimal distribution tool. We know that today's.

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August 31, 2017

Create an Online, Mobile-First Community for Deeper Engagement

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July 27, 2017

Your Social Feed, Your Way, In the CXApp

Keeping your users, customers, and community members at large engaged can prove to be a difficult task. Perpetual engagement comes in many forms, one.

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June 29, 2017

Components of a Successful Event or Meeting Build-Out

Every event, meeting, agenda is unique and specific to your customers, partners, topic, industry, vertical, so on and so on. Regardless of what you're.

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June 15, 2017