Strengthen Your CX Program With Online Communities
Businesses adapt to renewed focus on personal connections
You and your team have worked hard to create an amazing app. Now, you just have to unleash it on an unsuspecting world and watch as it becomes a.
Customer interactions can be eventful and stressful, but they can also be fun. Kostas Papageorgiou at Userlike shows us how you can entertain your.
Corporate events and industry events are not going away… anytime soon. In the US, 1.9 million meetings occurred in 2016, with 251 million meeting.
Emojis, hashtags, 'GIFs'..you may hate them or love them, but one thing's for sure, they are here to stay. CMO by Adobe tells us that 92% of the.
First impressions are everything. When a prospective customer comes to your Executive Briefing Center for their firsthand look at your products,.
More and more, audiences find their news or content consumption needs on social networks. This can be attributed to the massive networks of like-minded.
To most, AOL Instant Messenger, is a fleeting memory, a thing of the past. However, it's important to note the lasting impact that the technology has.
As technology has become more advanced, with numerous new devices and platforms to choose from each year, so has our accessibility. As consumers, we.
The bottom line for any organization is ‘closing sales’. Traditionally sales teams and marketing groups tend to own the ‘sales’ process. However, now.
It’s time to accept the inevitable. Your customers now hold the power to make or break your business. Their expectations are increasing in proportion.
Research by the Gallup Organization tells us that 70% of employees are actively disengaged. As we now know, the average person has an attention span of.
In the transition to all things “mobile,” we are able to learn more about our customer than ever before. With one click, you can access massive amounts.
With the shift to all things mobile, you now have the opportunity to engage with your employees in a more personal, effective manner, than ever before..
This year's CES is proving to be an interesting one. With blackouts, rain interferences, cool new tech, and 'smart experiences, we're monitoring the.
With each new year, we have a symbolic ‘fresh start,’ a chance for ‘a new beginning’ so to speak. Many of us set resolutions to improve or change our.
The speed of innovation is rapidly increasing. In 2018, it’s important for enterprises to run a flexible and scalable briefing program that engages.
As 2017 comes to a close, most of us are focusing on finishing up last minute projects and ending the year on a strong note. This is the time we look.
In the world of instant gratification, if your customer says ‘trick or treat’ you give them a treat. Always give them a treat.
We constantly talk about leading with a mobile-first mindset. You are probably immersed in the concept as well, working with teams to deploy digital.
The best way to get to know your customers is to solicit feedback. Polls are short form, single question opportunities to take the pulse of the room..
Still having doubts? Can't get executive buy-in? No fear... these stats and trends show the incessant growth and dependence on mobile apps for users,.
The key component of a successful community in today's fast-paced world is to make the message fit the optimal distribution tool. We know that today's.
Keeping your users, customers, and community members at large engaged can prove to be a difficult task. Perpetual engagement comes in many forms, one.
Every event, meeting, agenda is unique and specific to your customers, partners, topic, industry, vertical, so on and so on. Regardless of what you're.