The CXApp Insider's Scoop

Posts tagged Features

Obstacles to Great Digital Customer Experience

While a Subset of CX, Digital Customer Experience is Just as Tricky to Master
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November 15, 2018

Five Bone-Chilling Customer Experience Mistakes

On the Eve of Halloween, We Explore Common Missteps That Can Lead to Downfall 

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October 30, 2018

Feature Spotlight : Podcast Player

New From the CXApp: Take Your Business On-Air With a Podcast

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October 25, 2018

Video Post: Smart Tech Powers the Office of the Future

Engaging With Your Users on a Whole New Level

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October 18, 2018

Listen Closely

The Growing Popularity of Audio Content

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October 12, 2018

So You Want New Event Tech?

10 Tips for Evaluating and Incorporating Event Planning Solutions

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October 9, 2018

A Sneak Peek Inside the HPE EBC with Esteban Obando

The award-winning HPE Executive Briefing Center in Palo Alto creates a high-touch space for senior HPE executives and IT professionals to connect and.

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August 30, 2018

Persona Spotlight: CMO

WHAT: Chief Marketing Officers are responsible for shaping the corporate strategy, brand story, and championing the needs of the customer across all.

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August 23, 2018

Disrupting the Status Quo: Event Tech for the Modern, Mobile Attendee

Corporate events and industry events are not going away… anytime soon. In the US, 1.9 million meetings occurred in 2016, with 251 million meeting.

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August 9, 2018

Community Spotlight: A Mobile Ecosystem for Partner Engagement

Communities are all about creating an ecosystem. The audience can differ, but the goal is the same, to be a source where members can go to engage,.

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August 2, 2018

Persona Spotlight: Event Attendee

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. Organizations have events.

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July 26, 2018

Five Mobile App Features That Help Event Apps Stand Above the Competition

There are two major reasons why people come to an event. The first is to learn something or grow their experience and knowledge. The second is to.

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July 17, 2018

Mobile Notifications: The Driver for Modern Communications

Communication, as a whole, is an incredibly powerful and necessary process for any business operation. It drives relationships internally and.

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July 10, 2018

The Unprecedented Power of Embedded Events and How You Can Harness It

Primarily, public events tend to be standalone in that they are meant to be one big push. Most participants focus on a single session or experience,.

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June 26, 2018

Community Spotlight: Sales Teams Get Connected with the CXApp

A good sales enablement strategy should address the the who, what, when, where, and why of sales. New trends continue to enter and dominate the sales.

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June 21, 2018

Hyperlocation In the Enterprise: Syncing the Place of Your Data

In the EBC or during public events it’s important to know where your customers are, both physically and digitally. Physically, it’s about knowing their.

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June 13, 2018

Community Spotlight: The CXApp Is The Place to Express Yourself

Forbes calls 2018 “the year of the Employee Experience,” and for good reason. With the transition to all things mobile, the competition for motivated,.

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June 7, 2018

Persona Spotlight: Event Director

What: Directors and event teams are responsible for building a living, breathing brand experience for customers, partners, employees and other.

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May 31, 2018

Embracing Peer to Peer Messaging

To most, AOL Instant Messenger, is a fleeting memory, a thing of the past. However, it's important to note the lasting impact that the technology has.

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May 24, 2018

Feature Spotlight: SMS Invites

What: SMS invites are a quick, efficient, and simple way to get your customers, event attendees, users into your mobile experience. You can simply send.

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May 17, 2018

The Value of Incorporating User Interactivity: Polls and More

Engagement is the core focus of any customer-centric business initiative. That’s true whether your focus is on mobile and modern platforms or.

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May 8, 2018

Aruba: Our Journey with the CXApp

 

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May 3, 2018

Your Guide to Sales Enablement: Following the Lead

Your customers are still on site, but preparing to leave for the day. It’s been a long itinerary of meetings, presentations, and info dumps. You know.

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May 1, 2018

Persona Spotlight: Sales Director

What: Sales Directors and sales teams are involved in the start of every customer relationship. They are integral in sourcing, creating, and sustaining.

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April 12, 2018

Event Spotlight: Vegas, Take 2

Some may say “what happens in Vegas, stays in Vegas,” but, sometimes, rules are meant to be broken. This is one of those times.

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April 5, 2018

Ideas for Launching a Mobile Experiential Engagement Campaign - Chapter I: Beaconing

Today’s landscape is incredibly competitive and challenging for the average business. It is now more difficult than ever to succeed or make an impact.

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March 20, 2018

Persona Spotlight: Account Manager

What: Account Managers are responsible for maintaining customer relationships and managing customer expectations. Knowing account status, needs, and.

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February 22, 2018

Notifications and the Red Dot Phenomenon

In general, notifications are handled differently across mobile platforms. But that doesn’t change the way we—as users—interact with them. It’s tough.

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February 21, 2018

The CXApp takes on "Sin City"

Viva Las Vegas! This desert oasis held the CXApp’s latest adventure, a global event to be remembered.  Though Vegas is known to many as “Sin City,” our.

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February 8, 2018

Persona Spotlight: Customer

What: Customers are the lifeblood of any organization. When it comes to nurturing relationships and creating new ones, customer experience is.

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January 18, 2018