CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Smart Desking In the Office: What You Need To Know
In a changing workplace, not every employee needs an assigned desk. Flexible seats and flexible work are on the rise, opening the doors to much needed desk...

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Tags: Blog, Features, Employee Engagement, Trends, Campus, Workplace, Desks

The New Employee Experience Journey

A look at the end to end employee experience journey - and why you need a digital hub for smarter worker engagement in the era of on-the-go business.


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Tags: Infographic, Employee Engagement, Integrated Tech, Mobility, Campus, Workplace

Workplace Trends: Greater Flexibility From the Office

Workplace 2.0 emerged as a result of smarter operations, driven primarily by technology and connected solutions. However, the current pandemic has transformed it into...


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Tags: Blog, Employee Engagement, Mobility, Thought Leadership, Trends, Campus, Workplace,

Three Advantages of Desk Booking Software and Flexible Workspaces

Thanks to the current state of things, we’re constantly faced with new protocols related to when and where we work. Whether that includes making a dedicated space for...


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Tags: Blog, Employee Engagement, Trends, Campus, Workplace, Desks

Social Distancing Technology That Aims To Protect The Workforce

When it comes to the health and wellness of the workforce, there is a rise in technologies that can be used to also keep the workplace well and healthy. Sensors,...


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Tags: Blog, Features, Employee Engagement, Innovation, Mobility, Campus, Workplace

Planning for Reentry: Why Hybrid Experience Models Are Required

While remote work opportunities are still more prevalent in the world of business, many companies are planning the eventual return of their workers. Some have started...


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Tags: Blog, Events, Employee Engagement, Meetings, Mobility, Trends, Campus,

Award of Distinction: A Customer of Innovation

Recognition. Achievement. Innovation. Value.


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Tags: Employee Engagement, Innovation, Campus, Location Services

The Connected Employee: At Home, At Work, In Transit

The average workplace has changed, and will never be the same again. The future of the digital workplace is dependent upon creating a connected environment where...


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Tags: Blog, Content, Employee Engagement, Mobility, Campus, Workplace

How Technology Is Making the Workplace A Safer Space

Today’s interactions are about distance and remoteness. Tomorrow’s interactions should be focused on one step closer to togetherness and human interaction, slowly...


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Tags: Blog, CX, Digitization, Features, Employee Engagement, Innovation, Integrated Tech,

An Increase In Office App Usage While Working From Home (stats)

The modern workplace, as we know it, has been disassembled. Nearly everything has shifted to a work-from-home (WFH) setup. According to about 6 in 10 managers, 55%...


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Tags: Blog, Communities, Content, Employee Engagement, Campus

Distributed Workforce Communication Goals

In times of crisis, communication is goal #1. Employees, teams, partners, stakeholders, you name it - need regular and focused communication around different facets...


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Tags: Infographic, Employee Engagement, Social, Trends, Campus, Workplace

The Connection Points of A Distributed Workforce

If 2020 is the year of 'work-from-home', could that mean 2021 is the year of the distributed workforce?


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Tags: Features, Infographic, Employee Engagement, Integrated Tech, Mobility, Trends, Campus,

Keeping Employees Engaged In Today’s Work-from-Home Climate

Even before the current times within which we work, many organizations were shifting to remote and home-based work operations. If not full time, more and more people...


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Tags: Blog, Communities, Employee Engagement, Social, Trends, Workplace

Touchless Interactions In the Workplace: A Brainstorm Session

Many companies are starting to plan their return to work strategies. It’s only a matter of time before the economy, which ground to a halt, is jump-started. 


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Tags: Blog, Digitization, Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Trends,

Are Cleanliness and Wellness the New Employee Perk?

The current environments we work and live in have everyone revisiting what they know about hygiene and cleanliness. 


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Tags: Blog, Digitization, Employee Engagement, Trends, Campus, Workplace

What It Takes To Build A Successful Workplace Experience

What does it take to succeed in the modern world of workplace experience? It’s a question that seems straightforward initially until you dig a little deeper. The most...


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Tags: Blog, Employee Engagement, Innovation, Thought Leadership, Campus, Workplace

Putting A Focus On Employees: Companies Tackling Employee Experience

In recent years, leaders and decision-makers have come to realize that employee engagement matters, but also that it has a direct impact on profits. When a workforce...


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Tags: Blog, Employee Engagement, Workplace

Internal Communication Stats & Trends To Consider

When we think about workplace experience, often we go to tools, technology, leadership and other facets first that we want to fix or improve upon. Its not necessarily...


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Tags: Infographic, Employee Engagement, Trends

Forget the Buzz, There Is No End to Workplace Experience Trends

Digitally-connected workplaces are required for today’s market and necessary for future-proofing in the enterprise


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Tags: Blog, Employee Engagement, Mobility, Thought Leadership, Campus, Workplace

Digital Demands of the Modern Employee

As more Gen Z, iGen, Centennials enter the workforce, they bring with them a level of expectation that previous generations did not. They grew up with the technology...


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Tags: Infographic, Employee Engagement, Mobility, Trends, Workplace

The Ever-Evolving Role of the CX Professional

The greatest CX managers are willing to change, in the face of the ever-evolving world around them. Only then can CX initiatives become transcendental.


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Tags: Blog, Digitization, Employee Engagement, Mobility, Trends, Campus

The Many Parts That Make Up a Whole: The Modern Corporate Campus

Generally, technology is meant to simplify our lives, by making tasks much easier to complete, helping us organize information, and also by providing more direct...


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Tags: Blog, Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Campus, Workplace

Roles & Responsibilities: The Workplace Experience Manager

Building a strong, fun, and productive company culture that employees want to be a part of is the core component of workplace experience. 


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Tags: Employee Engagement, Campus, Workplace

5 Scary Stats About Employee Engagement

Each year we see more companies and HR departments talking about employee experience...yet these spooky stats have us wondering, are we making forward progress or...


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Tags: Infographic, Employee Engagement

Meeting Management and Space Allocation in the Modern Workplace

How a Mobile App Enhances Teamwork and Collaboration On-The-Go


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Tags: Blog, Employee Engagement, Meetings, Mobility, Workplace, Desks

The Rise of Worker Engagement and Surviving A Digital Transformation

As modern tech transforms the average workplace, employee engagement becomes the primary driver of success.


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Tags: Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Campus

Q&A with Tim Vanevenhoven (Aruba Meridian) on the Power of 'Location'

How the 'X','Y' of Location is Improving the Workplace Experience 


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Tags: Employee Engagement, Innovation, Mobility, Campus, Location Services

How to Take Employee Experience to the Next Level

10 Tips For a More Engaged and Productive Team


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Tags: Digitization, Infographic, Employee Engagement

Tech-Savvy Universities Prepping Students for the Digital Workplace

Educational Institutions Are Upgrading Their Tech Offerings to Mirror That of the Average Corporate Campus


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Tags: Digitization, Employee Engagement, Innovation, Integrated Tech, Mobility, Campus

Q&A With The CXApp CEO: Employee Engagement and Workplace Experience

We sat down and chatted with The CXApp CEO Leon Papkoff and discovered sometimes the best way to connect with people is by sharing barbecue and beer at the company...


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Tags: Digitization, Employee Engagement, Innovation, Integrated Tech, Thought Leadership, Trends, Campus

Ten Best Practices for Boosting Employee Engagement

Building Engagement is About Fostering More Productive, Loyal and Happy Employees. These are the Tips that Will Help You Achieve That.


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Tags: CX, Employee Engagement, Thought Leadership, Workplace

Meeting Obstacles and How To Overcome Them

6 Tech-Savvy Solutions to Make You a Meeting Planning Pro


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Tags: Employee Engagement, Integrated Tech, Meetings, Mobility, Thought Leadership, Campus, Location Services

The Rise of Smart Spaces: Going Digital in a Physical World

Great News for Meeting Profs and Employee Engagement!


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Tags: Blog, Employee Engagement, Meetings, Thought Leadership, Workplace

The 5 W’s of Smart Venues

The New Corporate Workplace Experience: All You Need to Know


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Tags: CX, Digitization, Infographic, Employee Engagement, Mobility, Campus, Location Services

An Intelligent Ecosystem of Partners and Integrations

Collaborative Systems are Smarter


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Tags: Infographic, Employee Engagement, Innovation, Integrated Tech, Campus

Big Moves: Tech Giants Relocating

Why Successful Companies Are Expanding HQs


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Tags: Blog, Digitization, Employee Engagement, Innovation, Trends, Campus, Workplace

In a Connected World, Kindness Leads to Business Success

How Being a “Kind Business” Drives Customer Experience and Employee Engagement


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Tags: Blog, Communities, CX, Digitization, Employee Engagement, Integrated Tech

Don’t Spook Your Event Attendees

Happy Halloween! To celebrate, we’ve compiled a list of five best and worst customer experience practices for your event program. We hope that after reading, you...


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Tags: Digitization, Events, Infographic, Employee Engagement, Meetings

Five Bone-Chilling Customer Experience Mistakes

On the Eve of Halloween, We Explore Common Missteps That Can Lead to Downfall 


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Tags: Blog, CX, Data, Features, Employee Engagement, Mobility

Shifting to Digital Corporate Communities

Mobile Tech and Online Social Communities are Vital to the Future of Corporate Engagement Strategies


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Tags: Blog, Communities, CX, Employee Engagement

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