CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Achieving Equity: How to Create a Seamless Hybrid Work Environment

Welcome to the great work-from-anywhere divide. As workers distance themselves from the office more and more, a divide has appeared in equitable experiences. Employee...


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Tags: Blog, Employee Engagement, Mobility, Thought Leadership, Workplace

Why Desk Booking Solutions Are Key to the Return to Work

To make way for the hybrid workforce, the workplace — and the offices where we do most of our business — is now dynamic and flexible. People, processes, and...


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Tags: Blog, Employee Engagement, Integrated Tech, Mobility, Trends, Workplace, Desks

New Roles for the Future of the Work, Remote, and Hybrid Experiences

Ongoing transformation in the workplace has put a focus on reformed, sometimes niche roles to account for the varied experiences we're now seeing between working in...


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Tags: Blog, Employee Engagement, Trends, Workplace

How The Flexible Workplace Is Transforming Office Hours

If there’s one thing we’ve learned from recent events in the corporate world, it’s that business leaders are out of touch with what employees want. That rule doesn’t...


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Tags: Blog, Employee Engagement, Mobility, Trends, Campus, Workplace

The Role HR Has to Play in the Big Return to Work

Employee engagement is at its most successful when it's deployed as a company-wide initiative and everyone is on board. But the reality is that not all parties are...


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Tags: Blog, Employee Engagement, Workplace

Welcome to the New Workplace - Where the Employee is the Customer

Today’s organizations spend a lot of time, and invest a lot of resources, into understanding the average customer. That is commendable, and it makes sense from a...


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Tags: Blog, CX, Employee Engagement, Thought Leadership, Trends, Workplace

Is It too Soon to Go Back to the Office? Yes and no.

The return to work for large enterprises and organizations, with densely-populated public spaces, is a tricky process. It requires careful, mindful attention to...


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Tags: Blog, Employee Engagement, Integrated Tech, Workplace

No Worker Left Behind: Why Culture Still Matters In a Hybrid Work Model

With a distributed workforce - working in a hybrid work model - you can work from home, the office, a coffee shop, or anywhere. While it does offer benefits, and...


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Tags: Blog, Communities, Employee Engagement, Social, Trends, Workplace

The Value of An Employee App

Workplace culture is transformed. 


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Tags: Infographic, Employee Engagement, Mobility, Workplace

Office Apps: The Key to Tethering All Devices and Experiences at Work

All virtual experiences need a controller. It allows users to interact with the technology in more natural ways. Think of a video game or console controller that...


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Tags: Blog, Employee Engagement, Integrated Tech, Mobility, Campus, Workplace

The High Value of Employee Engagement and How to Obtain It

In this relatively new remote work and work-from-home world, many apps, tools, and services have cropped up purporting to increase employee engagement. When in...


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Tags: Blog, Communities, Employee Engagement, Trends, Workplace

Building Workplace Experience in a Work-from-Anywhere World

A restructured and dynamic workplace experience is needed to meet the demands of the future of work.


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Tags: Blog, Employee Engagement, Mobility, Workplace, Desks

Why An Office App Is Vital For Next-Generation Smart Campuses

A smart campus app will keep employees connected in today’s work-from-anywhere business landscape, but also provides powerful on-site touchpoints to provide context...


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Tags: Blog, Digitization, Employee Engagement, Campus, Workplace, Desks

2021 Workplace and Office Trends: The Employee Experience Revolution

Once upon a time, offices were bustling, packed campuses - and it was business as usual with everyone scurrying around to get work done. Busy. Focused. Hive-like. 


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Tags: Blog, Employee Engagement, Trends, Campus, Workplace, Desks

Reserving Desks, Spaces, and Activities In the Workplace

The primary use cases for 'reservations' in the workplace are desks and conference rooms. Straightforward and simple. We can see that offices are transforming as they...


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Tags: Infographic, Employee Engagement, Trends, Campus, Workplace

User Accessibility In the Connected Workplace

Platforms and services need to be convenient, all-inclusive, and engaging. In today’s hyper-intense market, there is no other way.


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Tags: Blog, CX, Employee Engagement, Campus, Workplace

The Connected Employee Journey: An On-the-Go Experience

Large companies are inherently complex. Work environments in as much are stagnant, but workers come and go. Therefore information is disconnected and piling up. 


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Tags: Infographic, Employee Engagement, Integrated Tech, Mobility, Location Services, Workplace, Desks

Re-Imagining the Modern Workplace with Innovative Tech From CES

CES 2021 may be over, but the innovation on display will continue long into the current year and beyond. Tons of the latest technologies demoed at the event, included...


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Tags: Blog, Digitization, Employee Engagement, Innovation, Trends, Campus, Workplace

Who Says the Return to Work Can’t Be Enjoyable?

With the world in a constant state of disarray, it’s clear that employers must take action to ensure the health and safety of their employees. Employee satisfaction...


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Tags: Blog, Employee Engagement, Workplace

Desk Management Trends 2021
January 12, 2021

Desk Management Trends 2021

2021 will result in a transformation of the way we use and occupy spaces with desk management and hoteling solutions building a malleable foundation for the dynamic...


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Tags: Blog, Employee Engagement, Innovation, Location Services, Workplace, Desks

The Simple Process Of Reserving A Workstation In the Office

Does everything have to be so complicated? No. No, it really does not. 


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Tags: Infographic, Employee Engagement, Workplace, Desks

The Future of Work: Headquarters, Home, and Flex

For most organizations, work no longer takes place primarily 'in the office', at least not in a traditional sense. Home and remote work is now a permanent staple of...


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Tags: Blog, Employee Engagement, Mobility, Campus, Workplace

A Checklist For The Post-Pandemic Workplace

It's the modern day ghost town. Our offices... sitting, in some cases, primarily empty for the last 8 months. 


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Tags: Blog, Employee Engagement, Trends, Campus, Workplace

Welcome to the Neighborhood! Desks, People, & Communal Spaces

Why is the neighborhood baker always complaining? Because he has a crumby job. Excellent pun, right? We’ll get back to that.


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Tags: Blog, Employee Engagement, Mobility, Trends, Campus, Workplace, Desks

Smart Desking In the Office: What You Need To Know
In a changing workplace, not every employee needs an assigned desk. Flexible seats and flexible work are on the rise, opening the doors to much needed desk...

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Tags: Blog, Features, Employee Engagement, Trends, Campus, Workplace, Desks

The New Employee Experience Journey

A look at the end to end employee experience journey - and why you need a digital hub for smarter worker engagement in the era of on-the-go business.


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Tags: Infographic, Employee Engagement, Integrated Tech, Mobility, Campus, Workplace

Workplace Trends: Greater Flexibility From the Office

Workplace 2.0 emerged as a result of smarter operations, driven primarily by technology and connected solutions. However, the current pandemic has transformed it into...


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Tags: Blog, Employee Engagement, Mobility, Thought Leadership, Trends, Campus, Workplace,

Three Advantages of Desk Booking Software and Flexible Workspaces

Thanks to the current state of things, we’re constantly faced with new protocols related to when and where we work. Whether that includes making a dedicated space for...


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Tags: Blog, Employee Engagement, Trends, Campus, Workplace, Desks

Social Distancing Technology That Aims To Protect The Workforce

When it comes to the health and wellness of the workforce, there is a rise in technologies that can be used to also keep the workplace well and healthy. Sensors,...


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Tags: Blog, Features, Employee Engagement, Innovation, Mobility, Campus, Workplace

Planning for Reentry: Why Hybrid Experience Models Are Required

While remote work opportunities are still more prevalent in the world of business, many companies are planning the eventual return of their workers. Some have started...


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Tags: Blog, Events, Employee Engagement, Meetings, Mobility, Trends, Campus,

Award of Distinction: A Customer of Innovation

Recognition. Achievement. Innovation. Value.


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Tags: Employee Engagement, Innovation, Campus, Location Services

The Connected Employee: At Home, At Work, In Transit

The average workplace has changed, and will never be the same again. The future of the digital workplace is dependent upon creating a connected environment where...


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Tags: Blog, Content, Employee Engagement, Mobility, Campus, Workplace

How Technology Is Making the Workplace A Safer Space

Today’s interactions are about distance and remoteness. Tomorrow’s interactions should be focused on one step closer to togetherness and human interaction, slowly...


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Tags: Blog, CX, Digitization, Features, Employee Engagement, Innovation, Integrated Tech,

An Increase In Office App Usage While Working From Home (stats)

The modern workplace, as we know it, has been disassembled. Nearly everything has shifted to a work-from-home (WFH) setup. According to about 6 in 10 managers, 55%...


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Tags: Blog, Communities, Content, Employee Engagement, Campus

Distributed Workforce Communication Goals

In times of crisis, communication is goal #1. Employees, teams, partners, stakeholders, you name it - need regular and focused communication around different facets...


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Tags: Infographic, Employee Engagement, Social, Trends, Campus, Workplace

The Connection Points of A Distributed Workforce

If 2020 is the year of 'work-from-home', could that mean 2021 is the year of the distributed workforce?


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Tags: Features, Infographic, Employee Engagement, Integrated Tech, Mobility, Trends, Campus,

Keeping Employees Engaged In Today’s Work-from-Home Climate

Even before the current times within which we work, many organizations were shifting to remote and home-based work operations. If not full time, more and more people...


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Tags: Blog, Communities, Employee Engagement, Social, Trends, Workplace

Touchless Interactions In the Workplace: A Brainstorm Session

Many companies are starting to plan their return to work strategies. It’s only a matter of time before the economy, which ground to a halt, is jump-started. 


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Tags: Blog, Digitization, Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Trends,

Are Cleanliness and Wellness the New Employee Perk?

The current environments we work and live in have everyone revisiting what they know about hygiene and cleanliness. 


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Tags: Blog, Digitization, Employee Engagement, Trends, Campus, Workplace

What It Takes To Build A Successful Workplace Experience

What does it take to succeed in the modern world of workplace experience? It’s a question that seems straightforward initially until you dig a little deeper. The most...


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Tags: Blog, Employee Engagement, Innovation, Thought Leadership, Campus, Workplace

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