CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

10 Ways The CXApp Is Helping Offices Reopen

By now, everyone knows that the return to work — if it hasn’t already happened for your business — will be an unprecedented process. The state of today’s world...


( read )

Tags: Blog, CX, Digitization, Features, Innovation, Integrated Tech, Campus,

Your Workplace Questions Answered

Uncertainty fuels confusion. Confusion creates chaos. Let's address the uncertainties by answering some of your  commonly asked questions about the State Of Work and...


( read )

Tags: Digitization, Innovation, Trends, Campus, Workplace

Tips for Managing Spaces and the Workforce Upon Re-Entry

Many companies are preparing for the big return, with discussions centered around new policies and practices that value health and safety. One of the biggest problems...


( read )

Tags: Blog, Digitization, Innovation, Integrated Tech, Trends, Campus, Workplace,

How Technology Is Making the Workplace A Safer Space

Today’s interactions are about distance and remoteness. Tomorrow’s interactions should be focused on one step closer to togetherness and human interaction, slowly...


( read )

Tags: Blog, CX, Digitization, Features, Employee Engagement, Innovation, Integrated Tech,

Touchless Interactions In the Workplace: A Brainstorm Session

Many companies are starting to plan their return to work strategies. It’s only a matter of time before the economy, which ground to a halt, is jump-started. 


( read )

Tags: Blog, Digitization, Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Trends,

Are Cleanliness and Wellness the New Employee Perk?

The current environments we work and live in have everyone revisiting what they know about hygiene and cleanliness. 


( read )

Tags: Blog, Digitization, Employee Engagement, Trends, Campus, Workplace

Virtual Briefings & Remote Customer Meetings: More Relevant Now

Depending on your industry, of course, several businesses (especially in tech) are still in operation. But employees are not working on-site but remotely from home....


( read )

Tags: Blog, CX, Digitization, Meetings, Thought Leadership, Trends, Workplace

The Evolving Roles of the C-Suite Lineup

Roles in the C-Suite no longer are as straightforward as they once were. An evolution is afoot, which has helped to forge a plethora of new opportunities.


( read )

Tags: Blog, CX, Digitization, Thought Leadership, Trends, Workplace

The Ever-Evolving Role of the CX Professional

The greatest CX managers are willing to change, in the face of the ever-evolving world around them. Only then can CX initiatives become transcendental.


( read )

Tags: Blog, Digitization, Employee Engagement, Mobility, Trends, Campus

Introducing the Cast: Smart Campus

Personas That Use and Benefit From a ‘Smart Campus’ Mobile App In The Workplace


( read )

Tags: CX, Data, Digitization, Infographic, Campus

Property Tech Trends You Need to Know

How Buildings Are Changing Thanks to Digital Developments


( read )

Tags: Blog, Digitization, Innovation, Integrated Tech, Campus

Customer Experience Trends for Meetings and Briefings

How to Use Both Tech and Thoughtfulness to Win at CX


( read )

Tags: CX, Digitization, Infographic, Meetings

Event Spotlight: The CXApp Heads Down to Sunny Mexico

Multiple Localized Versions Of the Same Engaging Event - In One Mobile App!


( read )

Tags: Case Study, CX, Digitization, Innovation, Integrated Tech, Mobility

The CXApp Persona Spotlight: Workplace Operations

What the future of work looks like for workplace operations and facilities management.


( read )

Tags: Digitization, Features, Innovation, Integrated Tech, Campus, Workplace

The Top Seven Benefits of Subscription Model For Enterprise Apps

Here’s Why Subscription-Based Business Models Such As “SaaS” Are On the Rise


( read )

Tags: Blog, Digitization, Mobility, Thought Leadership

How to Take Employee Experience to the Next Level

10 Tips For a More Engaged and Productive Team


( read )

Tags: Digitization, Infographic, Employee Engagement

Tech-Savvy Universities Prepping Students for the Digital Workplace

Educational Institutions Are Upgrading Their Tech Offerings to Mirror That of the Average Corporate Campus


( read )

Tags: Digitization, Employee Engagement, Innovation, Integrated Tech, Mobility, Campus

Q&A With The CXApp CEO: Employee Engagement and Workplace Experience

We sat down and chatted with The CXApp CEO Leon Papkoff and discovered sometimes the best way to connect with people is by sharing barbecue and beer at the company...


( read )

Tags: Digitization, Employee Engagement, Innovation, Integrated Tech, Thought Leadership, Trends, Campus

Persona Spotlight: Student

Find Out How the New CXApp For Campus Will Empower the Student Body!


( read )

Tags: Case Study, Digitization, Features, Innovation, Mobility

Top Tech Trends Shaping University Life

Starting in 2019, Higher Education Campuses Will Become Truly High-Tech Thanks to Smart, Connected Technologies and These Trends


( read )

Tags: Digitization, Innovation, Integrated Tech, Thought Leadership, Trends, Campus, Location Services

Persona Spotlight: Campus Visitor

Engage Onsite Visitors With a Smart Campus Mobile Platform


( read )

Tags: CX, Data, Digitization, Innovation, Mobility, Campus

Your Video Introduction to the Smart Campus Solution

@LeonPapkoff and @tvaneven Discuss Trends in the Modern Workplace Solved by a Mobile App Platform


( read )

Tags: CX, Digitization, Innovation, Trends, Campus

Top 5 Benefits of Geolocation Technology

What To Expect From Indoor Mapping And Wayfinding


( read )

Tags: Digitization, Infographic, Trends, Campus, Location Services

Why “Digital Transformation” Should Be In Your Vocabulary

Defining the Term at the Forefront of Enterprise Technology and Customer Experience


( read )

Tags: CX, Digitization, Innovation, Thought Leadership, Trends, Campus

Doing Digital Right: Ten Companies With Outstanding Online Newsrooms

Brand Newsrooms are Becoming Increasingly Popular as Organizations Realize the Value of Engaging Customers


( read )

Tags: News, Content, Digitization, Social, Customer Insights

The CXApp Feature Spotlight: Meeting Capabilities

A Mobile, Experiential Approach to Meetings


( read )

Tags: CX, Digitization, Innovation, Integrated Tech, Meetings, Mobility, Campus,

Top 5 Challenges in the EBC and How to Overcome Them

Adopting a Cross-Functional Business Strategy to Power Your Executive Briefings


( read )

Tags: Blog, CX, Data, Digitization, Meetings

Top 7 Ways Location Services Boost Events

Best Applications of Experiential Event Tech


( read )

Tags: Digitization, Events, Infographic, Integrated Tech, Mobility, Location Services

The CXApp Persona Spotlight: Employees and Mobile-First Experiences

What the Future of Work Looks Like for Employees


( read )

Tags: Case Study, Digitization, Features, Infographic, Campus

Feature Spotlight: Live Maps

 The Next Step in Digital Transformation


( read )

Tags: CX, Digitization, Innovation, Integrated Tech, Location Services

The 5 W’s of Smart Venues

The New Corporate Workplace Experience: All You Need to Know


( read )

Tags: CX, Digitization, Infographic, Employee Engagement, Mobility, Campus, Location Services

A CX Journey Through Time

Customer Experience - The Great Generational Transformation


( read )

Tags: Blog, CX, Digitization, Trends

What Can Location Services and Indoor Navigation Can Do for You?

Modern Location Service and Geospatial Technologies are Transforming the Corporate Campus. Here’s Why.


( read )

Tags: Digitization, Integrated Tech, Trends, Campus, Location Services

The Next Step In Enterprise Digital Transformation: Smart Campus

Why Merging Physical Spaces and Digital Tech is a Winning Strategy


( read )

Tags: Blog, Content, Digitization, Innovation, Integrated Tech, Social, Thought Leadership,

Big Moves: Tech Giants Relocating

Why Successful Companies Are Expanding HQs


( read )

Tags: Blog, Digitization, Employee Engagement, Innovation, Trends, Campus, Workplace

What Mobile Event Technologies Will Reign Supreme In 2019?

These Are The Top Event Planning Technologies And Solutions That Will Play A Significant Role In The Event Industry Throughout 2019


( read )

Tags: Blog, Digital Signage, Digitization, Events

Customer Journey Maps: B2B Common Pitfalls

Using Tech to Travel the Thorny Path to Customer Experience Excellence


( read )

Tags: CX, Digitization, Infographic, Customer Insights

Business Savvy: Digital Customer Experience

The Impact of High Performance Customer Experience Tech


( read )

Tags: Blog, CX, Digitization

Your Most Valuable Sales Tool: The Executive Briefing Center

Sales Enablement Has Changed Irrevocably Due to Modern Tech.


( read )

Tags: Blog, Digitization, Innovation, Meetings, sales

Subscribe Today!

Your finger on the pulse of digital transformation and experience

CX Insights