CX Tech has Transformed the Way Brands Engage with Customers
The Impact of High Performance Customer Experience Tech
Tags: Blog, CX, Digitization
Keeping Up With Digital Natives Means Changing Your CX Approach
Tags: CX, Infographic, Mobility
Tags: Case Study, CX, Infographic, Meetings, Customer Insights
The Technology Behind Creating Digital Communities is Alive and Well - It Has Only Changed
Tags: News, Blog, Communities, Content, CX
Tags: CX, Digitization, Features, Infographic, Integrated Tech
How Being a “Kind Business” Drives Customer Experience and Employee Engagement
Tags: Blog, Communities, CX, Digitization, Employee Engagement, Integrated Tech
Q&A with CXApp CEO @Leon Papkoff
Tags: Blog, CX, Thought Leadership
On the Eve of Halloween, We Explore Common Missteps That Can Lead to Downfall
Tags: Blog, CX, Employee Engagement, Mobility
Showcasing the CXApp at Work
Tags: Blog, CX, Digitization, Innovation, Meetings, Mobility, Customer Insights
Mobile Tech and Online Social Communities are Vital to the Future of Corporate Engagement Strategies
Tags: Blog, Communities, CX, Employee Engagement
Last week, the CXApp traveled across the world for a global affair. Over 2,200 customers, partners, and employees came together for a chance to impact the direction of...
Tags: Case Study, CX, Events
Learn About CX
Tags: Blog, CX, Digitization, Meetings, Mobility, Thought Leadership
Experiment With Different Media For Your Branded Content
Tags: Blog, Content, CX, Integrated Tech, Thought Leadership, Trends
How Carrie A. Vision Uses the CXApp
Delivering an optimal customer experience is, without a doubt, one of the most critical aspects of building a successful business. It is what directly influences the...
Tags: Blog, Communities, CX, Employee Engagement, Mobility
The Amusing Side of Modern Marketing Challenges. Prepare to Laugh
Tags: CX, Infographic, Social
It doesn’t matter what market you serve, customers from all walks of life demand a responsive, seamless digital experience and they want it as soon as possible — like...
Tags: Blog, CX, Digitization, Mobility, Thought Leadership, Trends
Why User-Generated Content is the Best for High Customer Engagement
Tags: Blog, Communities, Content, CX, Thought Leadership
Event Tech to Sharpen Your Competitive Edge
Tags: Blog, CX, Events, Features, Integrated Tech, Mobility, Thought Leadership
Online, mobile-friendly communities are thriving rapidly in today’s digitized landscape.
Tags: Blog, Communities, Content, CX, Mobility, Thought Leadership
Anytime is the perfect time to assess the current state of the modern customer experience journey and figure out what’s actually panned out and where we’re going in the...
Tags: Blog, CX, Data, Digitization, Thought Leadership, Trends
It doesn’t matter what you provide for your customers, the supply must remain consistent or you won’t see repeat business, engagement, and support. Take Apple, for...
Tags: Blog, Communities, Content, CX, Mobility, Thought Leadership
As technology has become more advanced, with numerous new devices and platforms to choose from each year, so has our accessibility. As consumers, we all have our heads...
Tags: CX, Digitization, Infographic, Integrated Tech, Mobility, Trends
The Modern Approach to Sales Enablement
Tags: CX, Digitization, Infographic, Meetings, Thought Leadership, Trends
It’s time to accept the inevitable. Your customers now hold the power to make or break your business. Their expectations are increasing in proportion to the rapid pace...
Tags: CX, Digitization, Infographic, Innovation, Integrated Tech, Mobility, Thought Leadership,
Research by the Gallup Organization tells us that 70% of employees are actively disengaged. As we now know, the average person has an attention span of eight seconds,...
Tags: Communities, Content, CX, Infographic, Integrated Tech, Mobility, Social,
The idea of a prosumer, or the prosumer effect has been around for a long time now. To ensure we’re on the same page, we’ll cover the basics real quick. A prosumer is a...
Tags: Blog, Content, CX, Digitization, Social, Thought Leadership
CX, EX and Business Strategy
Tags: Blog, CX, Digitization, Thought Leadership
What the future of work looks like for customers using a mobile app as part of their customer journey.
Tags: CX, Digitization, Features, Integrated Tech, Tutorial
With each generation comes a remapping of the workplace or the modernization of business. Gen X’ers, for example, were known for their work ethic, fighting the good...
Tags: Blog, CX, Data, Digitization, Innovation, Integrated Tech, Social,
The New CX Trend
Tags: Blog, CX, Digitization, Innovation, Integrated Tech, Thought Leadership
Tags: Blog, CX, Digitization, Social, Thought Leadership
Pros and Cons of Mobile Technology
Tags: Blog, Communities, CX, Digitization, Thought Leadership
In the world of instant gratification, if your customer says ‘trick or treat’ you give them a treat. Always give them a treat.
Tags: CX, Infographic
Your finger on the pulse of digital transformation and experience
