The CXApp Insider's Scoop

Posts tagged Cx

What Does the New Customer Experience Landscape Look Like?

Key Technologies Influencing CX Today

Read More →
March 21, 2019

Feature Spotlight: Live Maps

 The Next Step in Digital Transformation

Read More →
March 14, 2019

The 5 W’s of Smart Buildings

The New Corporate Workplace Experience: All You Need to Know

Read More →
March 7, 2019

A CX Journey Through Time

Customer Experience - The Great Generational Transformation

Read More →
March 5, 2019

10 Engaging Tips to Boost Meeting Participation

It’s Time for Meetings to Evolve

Read More →
February 19, 2019

CX Stories We Love: The Relationship Between a Business and Its Customers

Customer Experience Feats That Make it Valentine’s Day Every Day

Read More →
February 14, 2019

Q&A with The CXApp CEO: AI and the Customer Experience Journey

Inside the CX Universe with @LeonPapkoff

Read More →
February 12, 2019

Personalization Strategies That Work

Applying Personalization Techniques To Improve CX

Read More →
January 17, 2019

The State Of Customer Experience In 2019

CX Trends That Will Shape The New Year

Read More →
January 3, 2019

Customer Journey Maps: B2B Common Pitfalls

Using Tech to Travel the Thorny Path to Customer Experience Excellence

Read More →
December 13, 2018

The Numbers: Customer Experience Mobile App Results

B2B Smart Meeting Tech Performance Review

Read More →
December 11, 2018

The Evolution of Customer Experience Through the Ages

CX Tech has Transformed the Way Brands Engage with Customers

Read More →
December 6, 2018

Business Savvy: Digital Customer Experience

The Impact of High Performance Customer Experience Tech

Read More →
December 4, 2018

Customer Experience: Millennial and Gen Z Expectations

Keeping Up With Digital Natives Means Changing Your CX Approach

Read More →
November 30, 2018

EBC Spotlight: Cyber Security Leader

Digital Customer Experience in a Silicon Valley Executive Briefing Center
Read More →
November 29, 2018

Community Software Is Not Dead

The Technology Behind Creating Digital Communities is Alive and Well - It Has Only Changed

Read More →
November 20, 2018

Obstacles to Great Digital Customer Experience

While a Subset of CX, Digital Customer Experience is Just as Tricky to Master
Read More →
November 15, 2018

In a Connected World, Kindness Leads to Business Success

How Being a “Kind Business” Drives Customer Experience and Employee Engagement

Read More →
November 13, 2018

Q&A with The CXApp CEO: Customer Experience, User Experience and Design

Inside the CX Universe with @Leon Papkoff

Read More →
November 8, 2018

Five Bone-Chilling Customer Experience Mistakes

On the Eve of Halloween, We Explore Common Missteps That Can Lead to Downfall 

Read More →
October 30, 2018

HPE and the Transformed Executive Briefing Center Experience

Top Palo Alto EBC Manager Shows the CXApp at Work

Read More →
October 26, 2018

Shifting to Digital Corporate Communities

Mobile Tech and Online Social Communities are Vital to the Future of Corporate Engagement Strategies

Read More →
October 16, 2018

EBC Spotlight: Creating a 'Smart' Onsite Experience

The Three Ingredients of a Triumphant Digital Transformation
Read More →
October 11, 2018

Exploring a Different Aspect of Your CX Program: The Role of Emotion

How to Connect With Your Audience in a Profound Way

Read More →
October 2, 2018

Event Spotlight: Journey to the “Land of Smiles”

Last week, the CXApp traveled across the world for a global affair. Over 2,200 customers, partners, and employees came together for a chance to impact.

Read More →
September 20, 2018

Mobile is the Cornerstone of the Modern Customer Experience

Learn About CX

Read More →
September 18, 2018

Don’t Call it a Comeback: The Rise of Audio Content and Podcasts

Our society’s taste for content has evolved considerably over the last decade. Where once we were happy to fill our minds with prose, we are now.

Read More →
September 4, 2018

When Business Operates At Hyper-Speed, You Need Real-Time Mobile Solutions To Keep Up with Your Customers

Mobile can inherently accomplish many things that static or desktop channels cannot. It is an essential platform for engagement that no business should.

Read More →
August 28, 2018

Persona Spotlight: CMO

WHAT: Chief Marketing Officers are responsible for shaping the corporate strategy, brand story, and championing the needs of the customer across all.

Read More →
August 23, 2018

Want to Build Positive Customer Experience? Start with Your Employees

Delivering an optimal customer experience is, without a doubt, one of the most critical aspects of building a successful business. It is what directly.

Read More →
August 21, 2018