CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

10 Ways The CXApp Is Helping Offices Reopen

By now, everyone knows that the return to work — if it hasn’t already happened for your business — will be an unprecedented process. The state of today’s world...


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Tags: Blog, CX, Digitization, Features, Innovation, Integrated Tech, Campus,

Reimagining Human Connection and Customer Experience In a Virtual World

Take a moment and think. What happened to your meetings? Did they change? What happened to your customer experience? Did they change? Did they get put on-hold? 


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Tags: Blog, Content, CX, Meetings, Trends

How Technology Is Making the Workplace A Safer Space

Today’s interactions are about distance and remoteness. Tomorrow’s interactions should be focused on one step closer to togetherness and human interaction, slowly...


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Tags: Blog, CX, Digitization, Features, Employee Engagement, Innovation, Integrated Tech,

Leveraging QBRs Effectively In a Remote World

It’s no secret that everything has changed. But for how long? When everyone returns to work en masse, and the market picks up again, business interactions will be...


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Tags: Blog, CX, Meetings, Thought Leadership, Trends, Customer Insights

Virtual Briefings and Remote Customer Meetings: More Relevant Now - Than Ever

Depending on your industry, of course, several businesses (especially in tech) are still in operation. But employees are not working on-site but remotely from home....


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Tags: Blog, CX, Digitization, Meetings, Thought Leadership, Trends, Workplace

2020 Digital Community Trends That Matter

In the era of experience, how you treat your audience matters. Here are the trends that will help you make the most of it.


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Tags: Blog, Communities, CX, Thought Leadership, Trends

Q&A with Darby-Mason Werner (CXApp Live! Podcast Host)

With the launch of the CXApp Live! podcast we sat down with host Darby Mason-Werner and asked her what it's been like getting the show off the ground.


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Tags: Blog, CX, Meetings, Thought Leadership

CX Tips for Remote Briefings

We're amidst a very interesting time. Facing the unknown. Unsure of what comes next. 


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Tags: CX, Infographic, Meetings, sales

Staying Competitive In CX: Studying the Top Blogs

Customer experience is an always-on, ever-evolving and on-demand platform. Many of these concepts have been discussed time and time again, and they still hold today....


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Tags: Blog, CX

The 2020 Customer Experience Trends That Matter

Every business should focus on providing a consistent, cohesive and seamless omni-channel customer experience. The problem is that today’s audiences want something...


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Tags: Blog, CX, Thought Leadership, Trends

The Evolving Roles of the C-Suite Lineup

Roles in the C-Suite no longer are as straightforward as they once were. An evolution is afoot, which has helped to forge a plethora of new opportunities.


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Tags: Blog, CX, Digitization, Thought Leadership, Trends, Workplace

Feature Spotlight: Directory
December 12, 2019

Feature Spotlight: Directory

 The Who, What, and Where


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Tags: CX, Features, Campus, Wayfinding

Introducing the Cast: Smart Campus

The Personas that Use and Benefit From a ‘Smart Campus’ Mobile App


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Tags: CX, Data, Digitization, Infographic, Campus

Customer Experience Trends for Meetings and Briefings

How to Use Both Tech and Thoughtfulness to Win at CX


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Tags: CX, Digitization, Infographic, Innovation, Meetings

Introducing the Cast: Events Industry

The Personas that Use and Benefit From an ‘Events’ Mobile App


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Tags: CX, Digitization, Events, Infographic, Integrated Tech, Mobility

Aruba Atmosphere 2019: Event Tech at Its Best

The CXApp Delivers Location-Aware Experiences for Over 3,500 Attendees


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Tags: CX, Events, Innovation, Mobility, Video, Wayfinding

Event Spotlight: Heading Down to Sunny Mexico

Multiple Localized Versions Of the Same Engaging Event - In One Mobile App!


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Tags: Case Study, CX, Digitization, Innovation, Integrated Tech, Mobility

Five Best Campaigns That Prove B2B Marketing Doesn’t Have to Be Boring

Get Inspired With These Examples of Innovative Brand Communication


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Tags: Blog, Content, CX, Social, Trends

Ten Best Practices for Boosting Employee Engagement

Building Engagement is About Fostering More Productive, Loyal and Happy Employees. These are the Tips that Will Help You Achieve That.


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Tags: CX, Employee Engagement, Thought Leadership

Persona Spotlight: Campus Visitor

Engage Onsite Visitors With a Smart Campus Mobile Platform


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Tags: CX, Data, Digitization, Innovation, Mobility, Campus

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