The CXApp Insider's Scoop

Posts tagged Cx

Personalization Strategies That Work

Applying Personalization Techniques To Improve CX

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January 17, 2019

The State Of Customer Experience In 2019

CX Trends That Will Shape The New Year

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January 3, 2019

Customer Journey Maps: B2B Common Pitfalls

Using Tech to Travel the Thorny Path to Customer Experience Excellence

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December 13, 2018

The Numbers: Customer Experience Mobile App Results

B2B Smart Meeting Tech Performance Review

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December 11, 2018

The Evolution of Customer Experience Through the Ages

CX Tech has Transformed the Way Brands Engage with Customers

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December 6, 2018

Business Savvy: Digital Customer Experience

The Impact of High Performance Customer Experience Tech

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December 4, 2018

Customer Experience: Millennial and Gen Z Expectations

Keeping Up With Digital Natives Means Changing Your CX Approach

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November 30, 2018

EBC Spotlight: Cyber Security Leader

Digital Customer Experience in a Silicon Valley Executive Briefing Center
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November 29, 2018

Community Software Is Not Dead

The Technology Behind Creating Digital Communities is Alive and Well - It Has Only Changed

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November 20, 2018

Obstacles to Great Digital Customer Experience

While a Subset of CX, Digital Customer Experience is Just as Tricky to Master
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November 15, 2018

In a Connected World, Kindness Leads to Business Success

How Being a “Kind Business” Drives Customer Experience and Employee Engagement

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November 13, 2018

Q&A with The CXApp CEO: Customer Experience, User Experience and Design

Inside the CX Universe with @Leon Papkoff

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November 8, 2018

Five Bone-Chilling Customer Experience Mistakes

On the Eve of Halloween, We Explore Common Missteps That Can Lead to Downfall 

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October 30, 2018

HPE and the Transformed Executive Briefing Center Experience

Top Palo Alto EBC Manager Shows the CXApp at Work

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October 26, 2018

Shifting to Digital Corporate Communities

Mobile Tech and Online Social Communities are Vital to the Future of Corporate Engagement Strategies

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October 16, 2018

EBC Spotlight: Creating a 'Smart' Onsite Experience

The Three Ingredients of a Triumphant Digital Transformation
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October 11, 2018

Exploring a Different Aspect of Your CX Program: The Role of Emotion

How to Connect With Your Audience in a Profound Way

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October 2, 2018

Event Spotlight: Journey to the “Land of Smiles”

Last week, the CXApp traveled across the world for a global affair. Over 2,200 customers, partners, and employees came together for a chance to impact.

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September 20, 2018

Mobile is the Cornerstone of the Modern Customer Experience

Executive briefing centers are designed to bring together the right people, in the right room to propel the customer lifecycle forward at any stage..

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September 18, 2018

Don’t Call it a Comeback: The Rise of Audio Content and Podcasts

Our society’s taste for content has evolved considerably over the last decade. Where once we were happy to fill our minds with prose, we are now.

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September 4, 2018

When Business Operates At Hyper-Speed, You Need Real-Time Mobile Solutions To Keep Up with Your Customers

Mobile can inherently accomplish many things that static or desktop channels cannot. It is an essential platform for engagement that no business should.

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August 28, 2018

Persona Spotlight: CMO

WHAT: Chief Marketing Officers are responsible for shaping the corporate strategy, brand story, and championing the needs of the customer across all.

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August 23, 2018

Want to Build Positive Customer Experience? Start with Your Employees

Delivering an optimal customer experience is, without a doubt, one of the most critical aspects of building a successful business. It is what directly.

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August 21, 2018

CX Humor: Who Knew?

Prepare to Laugh

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August 16, 2018

Why Content Feeds Are Necessary in Modern App Design

 

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August 14, 2018

Metrics or Bust: The CX Insights You’ll Need Most to Succeed

The Value Of Data For the Customer Experience Journey

 

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August 7, 2018

Fuel for the Fire: The Top Five Mobile-Powered CX Touchpoints In Business Right Now

It doesn’t matter what market you serve, customers from all walks of life demand a responsive, seamless digital experience and they want it as soon as.

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July 31, 2018

Persona Spotlight: Event Attendee

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. Organizations have events.

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July 26, 2018

Embracing User-Generated Content for Enhanced Customer Experience

Why User-Generated Content is the Best for High Customer Engagement

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July 24, 2018

Five Mobile App Features That Help Event Apps Stand Above the Competition

 

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July 17, 2018