How Being a “Kind Business” Drives Customer Experience and Employee Engagement
Inside the CX Universe with @Leon Papkoff
On the Eve of Halloween, We Explore Common Missteps That Can Lead to Downfall
Top Palo Alto EBC Manager Shows the CXApp at Work
Mobile Tech and Online Social Communities are Vital to the Future of Corporate Engagement Strategies
How to Connect With Your Audience in a Profound Way
Last week, the CXApp traveled across the world for a global affair. Over 2,200 customers, partners, and employees came together for a chance to impact.
Executive briefing centers are designed to bring together the right people, in the right room to propel the customer lifecycle forward at any stage..
Our society’s taste for content has evolved considerably over the last decade. Where once we were happy to fill our minds with prose, we are now.
Mobile can inherently accomplish many things that static or desktop channels cannot. It is an essential platform for engagement that no business should.
WHAT: Chief Marketing Officers are responsible for shaping the corporate strategy, brand story, and championing the needs of the customer across all.
Delivering an optimal customer experience is, without a doubt, one of the most critical aspects of building a successful business. It is what directly.
Customer interactions can be eventful and stressful, but they can also be fun. Kostas Papageorgiou at Userlike shows us how you can entertain your.
Static interfaces are a thing of the past. Consumers prefer real-time, contextual experiences. Conventional setups cannot achieve this.
Any organization or business that intends to deliver a successful and satisfying customer experience program will need some quantitative way(s) to .
It doesn’t matter what market you serve, customers from all walks of life demand a responsive, seamless digital experience and they want it as soon as.
WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. Organizations have events.
What is the single, most reliable attribute you can integrate into your customer experience programs, website, app, service or social platform, that.
There are two major reasons why people come to an event. The first is to learn something or grow their experience and knowledge. The second is to.
Online, mobile-friendly communities are thriving rapidly in today’s digitized landscape.
Primarily, public events tend to be standalone in that they are meant to be one big push. Most participants focus on a single session or experience,.
Wow. We’re sure you realize it, but we’re already halfway through the year. It seems like only yesterday we were looking ahead at 2018, trying to.
It doesn’t matter what you provide for your customers, the supply must remain consistent or you won’t see repeat business, engagement, and support..
Ah, the five W’s of customer communication and the general customer journey. Principles as old as time.
As technology has become more advanced, with numerous new devices and platforms to choose from each year, so has our accessibility. As consumers, we.
The bottom line for any organization is ‘closing sales’. Traditionally sales teams and marketing groups tend to own the ‘sales’ process. However, now.
It’s time to accept the inevitable. Your customers now hold the power to make or break your business. Their expectations are increasing in proportion.