CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

The Connected Employee: At Home, At Work, In Transit

The average workplace has changed, and will never be the same again. The future of the digital workplace is dependent upon creating a connected environment where...


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Tags: Blog, Content, Employee Engagement, Mobility, Campus, Workplace

Reimagining Human Connection and Customer Experience In a Virtual World

Take a moment and think. What happened to your meetings? Did they change? What happened to your customer experience? Did they change? Did they get put on-hold? 


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Tags: Blog, Content, CX, Meetings, Trends

An Increase In Office App Usage While Working From Home (stats)

The modern workplace, as we know it, has been disassembled. Nearly everything has shifted to a work-from-home (WFH) setup. According to about 6 in 10 managers, 55%...


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Tags: Blog, Communities, Content, Employee Engagement, Campus

Podcast Tips & Tricks for Corporate Content Marketing

Content marketing is fun! Creating articles, guides, blogs, videos, short stories... you name it - lends itself to the more creative side of product and company...


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Tags: Blog, Content, Features, Integrated Tech, Thought Leadership

How to Take Employee Experience to the Next Level

10 Tips For a More Engaged and Productive Team


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Tags: Content, Digitization, Employee Engagement

Five Best Campaigns That Prove B2B Marketing Doesn’t Have to Be Boring

Get Inspired With These Examples of Innovative Brand Communication


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Tags: Blog, Content, CX, Social, Trends

Doing Digital Right: Ten Companies With Outstanding Online Newsrooms

Brand Newsrooms are Becoming Increasingly Popular as Organizations Realize the Value of Engaging Customers


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Tags: News, Content, Digitization, Social, Customer Insights

How To Create Mobile Notifications That Get Results

Win With This Messaging Checklist


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Tags: Content, Infographic, Integrated Tech, Mobility

The Next Step In Enterprise Digital Transformation: Smart Campus

Why Merging Physical Spaces and Digital Tech is a Winning Strategy


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Tags: Blog, Content, Digitization, Innovation, Integrated Tech, Social, Thought Leadership,

Community Software Is Not Dead
November 20, 2018

Community Software Is Not Dead

The Technology Behind Creating Digital Communities is Alive and Well - It Has Only Changed


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Tags: News, Blog, Communities, Content, CX, Innovation, Integrated Tech

Feature Spotlight : Podcast Player

New From the CXApp: Take Your Business On-Air With a Podcast


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Tags: Content, Features, Trends, Tutorial

Why Content Matters for Customer Experience in the EBC

Without a Well-Maintained Content Library You Can’t Hope to Compete in Today’s Content-Centric World


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Tags: Blog, Content, Meetings

Digital Natives and Customer Experience
Mobile-First CX is Key to Understanding Digital Natives; The Generations Who Spend Their Daily Lives Engorged On Tech

 


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Tags: Blog, Content, Digitization, Innovation, Mobility, Thought Leadership

Feature Spotlight: In-App Posts
September 13, 2018

Feature Spotlight: In-App Posts

Learn Why A Content Stream Is A Must-Have For Your Mobile App!


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Tags: Communities, Content, Social, Tutorial

Don’t Call it a Comeback: The Rise of Audio Content and Podcasts

Experiment With Different Media For Your Branded Content


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Tags: Blog, Content, CX, Integrated Tech, Thought Leadership, Trends

Embracing User-Generated Content for Enhanced Customer Experience

Why User-Generated Content is the Best for High Customer Engagement


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Tags: Blog, Communities, Content, CX, Thought Leadership

The Top 5 Reasons Mobile Apps Power the Re-Emergence of Online Communities

Online, mobile-friendly communities are thriving rapidly in today’s digitized landscape.


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Tags: Blog, Communities, Content, CX, Data, Mobility, Social,

Expand Your Audience in a Mobile-Minute

More and more, audiences find their news or content consumption needs on social networks. This can be attributed to the massive networks of like-minded individuals ...


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Tags: Communities, Content, Infographic, Mobility, Social

Community Spotlight: The CXApp Is The Place to Express Yourself

Forbes calls 2018 “the year of the Employee Experience,” and for good reason. With the transition to all things mobile, the competition for motivated, skilled talent...


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Tags: Case Study, Communities, Content, Data, Features, Integrated Tech, Mobility,

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