CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Extend Your Reach with Mobile Web AND/OR Mobile Apps

Pros and Cons of Mobile Technology


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Tags: Blog, Communities, CX, Digitization, Thought Leadership

Feature Spotlight: News Activity Feed

Hot Off The Press: Learn All About the News Feature!


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Tags: Communities, Content, Features, Tutorial

A CXApp Persona Journey: Community Members

A day in the life series: Volume 4


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Tags: Communities, Features, Video

Create an Online, Mobile-First Community for Deeper Engagement

A key element to running a successful business is to engage your customers. Customer experience is a living breathing thing, it does not stay stagnant, it is constantly...


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Tags: Communities, Content, Features, Infographic, Social

How to Leverage Your Mobile App As A Corporate Asset

Creating Connections With Customers


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Tags: Blog, Communities, Events, Meetings, Thought Leadership

In-App Mobile Messaging Conversations and Customer Experience

The New Trend To Watch In Communications


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Tags: Blog, Communities, Features, Social, Thought Leadership

What Makes a Good Partner?

Shhhhh…. what do you hear right now? If we were having a conversation, or I was reading this aloud on some audible playback, what would you hear? Well, to the first...


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Tags: Blog, Communities, Thought Leadership

Building A Community: Customers & Collaboration

I lost my dog. Well, I didn’t lose her per se, but she slipped through an open gate without her collar on. I noticed she was missing probably no more than 15 minutes...


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Tags: Blog, Communities, Features, Social

Creating A Content Engine To Spark Community Engagement

Two thirds of B2B marketers say content is fuel across all channels, including events, social, demand generation, etc. (Kapost).


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Tags: Communities, Content, Infographic

Writing Your Company’s Social Story - Lessons from Dr. Seuss

“Technology and social media have brought power back to the people,” Mark McKinnon. 

To understand the power of social media for growing brand awareness and...


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Tags: Blog, Communities, Digital Signage, Events, Social

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