How Being a “Kind Business” Drives Customer Experience and Employee Engagement
Mobile Tech and Online Social Communities are Vital to the Future of Corporate Engagement Strategies
Businesses adapt to renewed focus on personal connections
What: A constant hub of content and media in a real-time feed is crucial for making customers, employees and partners to feel connected with your.
The award-winning HPE Executive Briefing Center in Palo Alto creates a high-touch space for senior HPE executives and IT professionals to connect and.
Delivering an optimal customer experience is, without a doubt, one of the most critical aspects of building a successful business. It is what directly.
Communities are all about creating an ecosystem. The audience can differ, but the goal is the same, to be a source where members can go to engage,.
What is the single, most reliable attribute you can integrate into your customer experience programs, website, app, service or social platform, that.
Communication, as a whole, is an incredibly powerful and necessary process for any business operation. It drives relationships internally and.
Online, mobile-friendly communities are thriving rapidly in today’s digitized landscape.
A good sales enablement strategy should address the the who, what, when, where, and why of sales. New trends continue to enter and dominate the sales.
More and more, audiences find their news or content consumption needs on social networks. This can be attributed to the massive networks of like-minded.
Forbes calls 2018 “the year of the Employee Experience,” and for good reason. With the transition to all things mobile, the competition for motivated,.
Designed to safeguard an individual’s data, the new GDPR (General Data Protection Regulation) policy has certainly made headlines... and hit your inboxes..
To most, AOL Instant Messenger, is a fleeting memory, a thing of the past. However, it's important to note the lasting impact that the technology has.
It doesn’t matter what you provide for your customers, the supply must remain consistent or you won’t see repeat business, engagement, and support..
Engagement is the core focus of any customer-centric business initiative. That’s true whether your focus is on mobile and modern platforms or.
From San Jose (with Adobe, eBay, and the Tech Museum of Innovation), across to Cupertino (with the new Apple campus launching this year), up to.
At this year’s ABPM (Association of Briefing Program Managers) Spring Conference, the running theme is all about growth and broadening your horizons in.
Research by the Gallup Organization tells us that 70% of employees are actively disengaged. As we now know, the average person has an attention span of.
With the shift to all things mobile, you now have the opportunity to engage with your employees in a more personal, effective manner, than ever before..
Since 2010, mobile-first web design and standards have taken hold and grown considerably year after year to be what they are today. At that time,.
A day in the life series: Volume 5. Take a walk in your community manager's shoes and experience how the CXApp helps them foster a sense of community and.
With each new year, we have a symbolic ‘fresh start,’ a chance for ‘a new beginning’ so to speak. Many of us set resolutions to improve or change our.
Mobile is the way. A complete digitization of your tools, platforms, and processes is absolutely necessary. Worldwide mobile internet usage surpassed.
What: Customers are looking for a way to connect with brands and vice versa. Becoming a community member offers a mobile-first approach to connecting.
You’re at work, trying to focus, when all of a sudden your office computer blares out an alert. Next, your phone vibrates, indicating that something.
Building or establishing a mobile presence is not the same as developing a desktop web experience. For starters, you’ll need to decide whether you want.