The CXApp Insider's Scoop

Posts tagged Communities

In a Connected World, Kindness Leads to Business Success

How Being a “Kind Business” Drives Customer Experience and Employee Engagement

Read More →
November 13, 2018

Shifting to Digital Corporate Communities

Mobile Tech and Online Social Communities are Vital to the Future of Corporate Engagement Strategies

Read More →
October 16, 2018

The Next Generation of Digital Community

Businesses adapt to renewed focus on personal connections

Read More →
September 27, 2018

Feature Spotlight: In-App Posts

What: A constant hub of content and media in a real-time feed is crucial for making customers, employees and partners to feel connected with your.

Read More →
September 13, 2018

A Sneak Peek Inside the HPE EBC with Esteban Obando

The award-winning HPE Executive Briefing Center in Palo Alto creates a high-touch space for senior HPE executives and IT professionals to connect and.

Read More →
August 30, 2018

Want to Build Positive Customer Experience? Start with Your Employees

Delivering an optimal customer experience is, without a doubt, one of the most critical aspects of building a successful business. It is what directly.

Read More →
August 21, 2018

Community Spotlight: A Mobile Ecosystem for Partner Engagement

Communities are all about creating an ecosystem. The audience can differ, but the goal is the same, to be a source where members can go to engage,.

Read More →
August 2, 2018

Embracing User-Generated Content for Enhanced Customer Experience

What is the single, most reliable attribute you can integrate into your customer experience programs, website, app, service or social platform, that.

Read More →
July 24, 2018

Mobile Notifications: The Driver for Modern Communications

Communication, as a whole, is an incredibly powerful and necessary process for any business operation. It drives relationships internally and.

Read More →
July 10, 2018

The Top 5 Reasons Mobile Apps Power the Re-Emergence of Online Communities

Online, mobile-friendly communities are thriving rapidly in today’s digitized landscape.

Read More →
July 3, 2018

Community Spotlight: Sales Teams Get Connected with the CXApp

A good sales enablement strategy should address the the who, what, when, where, and why of sales. New trends continue to enter and dominate the sales.

Read More →
June 21, 2018

Expand Your Audience in a Mobile-Minute

More and more, audiences find their news or content consumption needs on social networks. This can be attributed to the massive networks of like-minded.

Read More →
June 14, 2018

Community Spotlight: The CXApp Is The Place to Express Yourself

Forbes calls 2018 “the year of the Employee Experience,” and for good reason. With the transition to all things mobile, the competition for motivated,.

Read More →
June 7, 2018

Compliance: CXApp & GDPR

Designed to safeguard an individual’s data, the new GDPR (General Data Protection Regulation) policy has certainly made headlines... and hit your inboxes..

Read More →
May 29, 2018

Embracing Peer to Peer Messaging

To most, AOL Instant Messenger, is a fleeting memory, a thing of the past. However, it's important to note the lasting impact that the technology has.

Read More →
May 24, 2018

Optimizing Your Outreach: Exploring New Content Types

It doesn’t matter what you provide for your customers, the supply must remain consistent or you won’t see repeat business, engagement, and support..

Read More →
May 22, 2018

The Value of Incorporating User Interactivity: Polls and More

Engagement is the core focus of any customer-centric business initiative. That’s true whether your focus is on mobile and modern platforms or.

Read More →
May 8, 2018

Aruba: Our Journey with the CXApp

 

Read More →
May 3, 2018

Event Spotlight: Santa Clara, Here We Come!

From San Jose (with Adobe, eBay, and the Tech Museum of Innovation),  across to Cupertino (with the new Apple campus launching this year), up to.

Read More →
April 19, 2018

The Modern EBC: A Vast “Sea” of Opportunities

At this year’s ABPM (Association of Briefing Program Managers) Spring Conference, the running theme is all about growth and broadening your horizons in.

Read More →
April 10, 2018

Kick Starting a Mobile-First Community

Research by the Gallup Organization tells us that 70% of employees are actively disengaged. As we now know, the average person has an attention span of.

Read More →
March 22, 2018

3 Tips for Boosting Employee Engagement

With the shift to all things mobile, you now have the opportunity to engage with your employees in a more personal, effective manner, than ever before..

Read More →
January 25, 2018

5 Tips for Combatting Mobile App Attrition

Since 2010, mobile-first web design and standards have taken hold and grown considerably year after year to be what they are today. At that time,.

Read More →
January 9, 2018

Meet Joe! Joe Is A Community Manager and He's Here for You!

A day in the life series: Volume 5. Take a walk in your community manager's shoes and experience how the CXApp helps them foster a sense of community and.

Read More →
January 4, 2018

2018: Digital Communities Will Drive Business

With each new year, we have a symbolic ‘fresh start,’ a chance for ‘a new beginning’ so to speak. Many of us set resolutions to improve or change our.

Read More →
December 21, 2017

The Slow Decline of PC Intranets and the Rise of Mobile-First

Mobile is the way. A complete digitization of your tools, platforms, and processes is absolutely necessary. Worldwide mobile internet usage surpassed.

Read More →
November 21, 2017

Persona Spotlight: Community Member

What: Customers are looking for a way to connect with brands and vice versa. Becoming a community member offers a mobile-first approach to connecting.

Read More →
November 9, 2017

Un-spamming Your Employees and Internal Team Members

You’re at work, trying to focus, when all of a sudden your office computer blares out an alert. Next, your phone vibrates, indicating that something.

Read More →
November 7, 2017

Extend Your Reach with Mobile Web AND/OR Mobile Apps

Building or establishing a mobile presence is not the same as developing a desktop web experience. For starters, you’ll need to decide whether you want.

Read More →
November 2, 2017

Types of Communities

The key component of a successful community in today's fast-paced world is to make the message fit the optimal distribution tool. We know that today's.

Read More →
August 31, 2017