CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

The Connected Employee: At Home, At Work, In Transit

The average workplace has changed, and will never be the same again. The future of the digital workplace is dependent upon creating a connected environment where...


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Tags: Blog, Content, Employee Engagement, Mobility, Campus, Workplace

Why Location Services Are the New Business Commodity

Business intelligence is the collective process of acquiring data pertaining to your business, customers and operations through modern technologies, applications, and...


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Tags: Blog, Integrated Tech, Mobility, Trends, Campus, Location Services, Workplace

How Technology Is Making the Workplace A Safer Space

Today’s interactions are about distance and remoteness. Tomorrow’s interactions should be focused on one step closer to togetherness and human interaction, slowly...


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Tags: Blog, CX, Digitization, Features, Employee Engagement, Innovation, Integrated Tech,

An Increase In Office App Usage While Working From Home (stats)

The modern workplace, as we know it, has been disassembled. Nearly everything has shifted to a work-from-home (WFH) setup. According to about 6 in 10 managers, 55%...


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Tags: Blog, Communities, Content, Employee Engagement, Campus

Leveraging QBRs Effectively In a Remote World

It’s no secret that everything has changed. But for how long? When everyone returns to work en masse, and the market picks up again, business interactions will be...


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Tags: Blog, CX, Meetings, Thought Leadership, Trends, Customer Insights

Touchless Interactions In the Workplace: A Brainstorm Session

Many companies are starting to plan their return to work strategies. It’s only a matter of time before the economy, which ground to a halt, is jump-started. 


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Tags: Blog, Digitization, Employee Engagement, Integrated Tech, Mobility, Thought Leadership, Trends,

Are Cleanliness and Wellness the New Employee Perk?

The current environments we work and live in have everyone revisiting what they know about hygiene and cleanliness. 


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Tags: Blog, Digitization, Employee Engagement, Trends, Campus, Workplace

2020 Digital Community Trends That Matter

In the era of experience, how you treat your audience matters. Here are the trends that will help you make the most of it.


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Tags: Blog, Communities, CX, Thought Leadership, Trends

Putting A Focus On Employees: Companies Tackling Employee Experience

In recent years, leaders and decision-makers have come to realize that employee engagement matters, but also that it has a direct impact on profits. When a workforce...


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Tags: Blog, Employee Engagement, Workplace

Top Companies Serving the Built Corporate World with PropTech

PropTech is a broad concept that encompasses a wide variety of information technology and software applications working to enhance, facilitate, optimize real estate...


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Tags: Blog, Meetings, Mobility, Thought Leadership, Trends, Campus

Forget the Buzz, There Is No End to Workplace Experience Trends

Digitally-connected workplaces are required for today’s market and necessary for future-proofing in the enterprise


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Tags: Blog, Employee Engagement, Mobility, Thought Leadership, Campus, Workplace

Reaching New Heights: Why You Must Build a Community Around Your Customers

Despite some rather valiant efforts by organizations, many of today’s customers feel incredibly disconnected from the companies around them. A large part of this...


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Tags: Blog, Communities, Mobility, Thought Leadership

Global Community Audiences Need a Seamless Experience

A consistent user experience is key when using technology in all parts of the world


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Tags: Blog, Communities, Features, Integrated Tech

Podcast Tips & Tricks for Corporate Content Marketing

Content marketing is fun! Creating articles, guides, blogs, videos, short stories... you name it - lends itself to the more creative side of product and company...


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Tags: Blog, Content, Features, Integrated Tech, Thought Leadership

Winner, Winner, Chicken Dinner — Will We Take Home A 2019 Timmys Award?

The CXAPP Has Been Nominated as a 2019 Timmy Awards Finalist for the ‘Best Tech Startup’


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Tags: Blog, Innovation, Thought Leadership

A Mobile-First Mindset for Events of All Shapes and Sizes

Events Are a Big Business and Demand A Mobile Interface for the Modern Customer

 

Regardless of your industry, location, event type, or size, one common...


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Tags: Events, Infographic, Mobility

Mobile Apps Bringing New Meaning To Career and Job Fairs

In person job fairs and career fairs may be a bit archaic. With so many online tools for finding jobs and preparing for your future exist, and "who you know" seems to...


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Tags: Blog, Events, Features, Mobility, Trends, Campus, Location Services

Aruba Atmosphere 2019: Event Tech at Its Best

The CXApp Delivers Location-Aware Experiences for Over 3,500 Attendees


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Tags: CX, Events, Innovation, Mobility, Video, Location Services

Why a Mobile App Is the Best Solution for Convention Centers

Today’s Events Need To Be More Engaging and Interactive than Ever - That’s Achieved With the Help of the Mobile-Friendly Smart Venue


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Tags: Blog, Digital Signage, Digitization, Events, Integrated Tech

The Top Seven Benefits of the Increasingly Popular Subscription Model

Here’s Why Subscription-Based Business Models Such As “SaaS” Are On the Rise


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How Tech-Savvy Universities Are Preparing Students for the Modern Digital Work Environment

Educational Institutions Are Upgrading Their Tech Offerings to Mirror That of the Average Corporate Campus


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Tags: Digitization, Employee Engagement, Innovation, Integrated Tech, Mobility, Campus

Five Best Campaigns That Prove B2B Marketing Doesn’t Have to Be Boring

Get Inspired With These Examples of Innovative Brand Communication


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Tags: Blog, Content, CX, Social, Trends

Top Tech Trends Shaping University Life

Starting in 2019, Higher Education Campuses Will Become Truly High-Tech Thanks to Smart, Connected Technologies and These Trends


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Tags: Digitization, Innovation, Integrated Tech, Thought Leadership, Trends, Campus, Location Services

Your Video Introduction to the Smart Campus Solution

@LeonPapkoff and @tvaneven Discuss Trends in the Modern Workplace Solved by a Mobile App Platform


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Tags: CX, Digitization, Innovation, Trends, Campus

Meeting Obstacles and How To Overcome Them

6 Tech-Savvy Solutions to Make You a Meeting Planning Pro


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Tags: Employee Engagement, Integrated Tech, Meetings, Mobility, Thought Leadership, Campus, Location Services

SSO For Enterprise Apps... the So What?!

Enhance Provisioning and Identity Management for Streamlined Mobile Management


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Tags: Features, Infographic, Mobility

Why “Digital Transformation” Should Be In Your Vocabulary

Defining the Term at the Forefront of Enterprise Technology and Customer Experience


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Tags: CX, Digitization, Innovation, Thought Leadership, Trends, Campus

How to Best Serve Your Customers

Are you planning for and executing in the ways that will match your customers' needs and customer journey? "Change your program, change your world"... a combination...


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Tags: Blog, CX, Meetings

Doing Digital Right: Ten Companies With Outstanding Online Newsrooms

Brand Newsrooms are Becoming Increasingly Popular as Organizations Realize the Value of Engaging Customers


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Tags: News, Content, Digitization, Social, Customer Insights

Top 5 Challenges in the EBC and How to Overcome Them

Adopting a Cross-Functional Business Strategy to Power Your Executive Briefings


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Tags: Blog, CX, Data, Digitization, Meetings

Companies Are Turning to Mobile for Modern Venue Ops, Here’s Why

Mobile is A Reliable and More Direct Channel for Communicating with Audiences While Merging Digital and Physical Experiences.


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Tags: Blog, Mobility, Thought Leadership, Campus

Here’s Why “Omni-Channel” Means “Customer-Centric”

Defining a Modern CX Term You Need to Know


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Tags: Blog

A CX Journey Through Time

Customer Experience - The Great Generational Transformation


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Tags: Blog, CX, Digitization, Trends

What Can Location Services and Indoor Navigation Can Do for You?

Modern Location Service and Geospatial Technologies are Transforming the Corporate Campus. Here’s Why.


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Tags: Digitization, Integrated Tech, Trends, Campus, Location Services

10 Engaging Tips to Boost Meeting Participation

It’s Time for Meetings to Evolve


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Tags: CX, Data, Meetings, Customer Insights, sales

The Next Step In Enterprise Digital Transformation: Smart Campus

Why Merging Physical Spaces and Digital Tech is a Winning Strategy


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Tags: Blog, Content, Digitization, Innovation, Integrated Tech, Social, Thought Leadership,

Community Managers Are Your New Key Players

How Digital Communities Are Changing Business


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Tags: Blog, Communities, Thought Leadership

What Mobile Event Technologies Will Reign Supreme In 2019?

These Are The Top Event Planning Technologies And Solutions That Will Play A Significant Role In The Event Industry Throughout 2019


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Tags: Blog, Digital Signage, Digitization, Events

Customer Journey Maps: B2B Common Pitfalls

Using Tech to Travel the Thorny Path to Customer Experience Excellence


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Tags: CX, Digitization, Infographic, Customer Insights

The Numbers: Customer Experience Mobile App Results

B2B Smart Meeting Tech Performance Review


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Tags: CX, Data, Infographic, Meetings

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