CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Mobile Engagement Apps - Build vs Buy

The old build vs buy conundrum. When looking at mobile engagement apps or software to help boost productivity, reduce overhead, or increase ROI etc., everyone is...


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Tags: Infographic, Thought Leadership

Putting A Focus On Employees: Companies Tackling Employee Experience

In recent years, leaders and decision-makers have come to realize that employee engagement matters, but also that it has a direct impact on profits. When a workforce...


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Tags: Blog, Employee Engagement

PropTech Trends We Love
February 13, 2020

PropTech Trends We Love

The business of property technology is booming. All because employees, customers, and tenants want better - and more personalized- onsite experiences. 


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Tags: Infographic, Thought Leadership, Trends, Campus

The 2020 Customer Experience Trends That Matter

Every business should focus on providing a consistent, cohesive and seamless omni-channel customer experience. The problem is that today’s audiences want something...


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Tags: Blog, CX, Thought Leadership, Trends

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