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The CXApp Insider's Scoop

Digital Demands of the Modern Employee

As more Gen Z, iGen, Centennials enter the workforce, they bring with them a level of expectations that previous generations did not. They grew up with.

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December 19, 2019

The Ever-Evolving Role of the CX Professional

The greatest CX managers are willing to change, in the face of the ever-evolving world around them. Only then can CX initiatives become transcendental.

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December 17, 2019

Feature Spotlight: Directory

 The Who, What, and Where

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December 12, 2019

Reaching New Heights: Why You Must Build a Community Around Your Customers

Despite some rather valiant efforts by organizations, many of today’s customers feel incredibly disconnected from the companies around them. A large.

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December 3, 2019