CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Customer Experience: Millennial and Gen Z Expectations

Keeping Up With Digital Natives Means Changing Your CX Approach


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Tags: CX, Infographic, Mobility

EBC Spotlight: Cyber Security Leader
Digital Customer Experience in a Silicon Valley Executive Briefing Center

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Tags: Case Study, CX, Infographic, Meetings, Customer Insights

Introducing Your Most Valuable Sales Tool: The Executive Briefing Center

Sales Enablement Has Changed Irrevocably Due to Modern Tech.


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Tags: Blog, Digitization, Innovation, Meetings, sales

Community Software Is Not Dead
November 20, 2018

Community Software Is Not Dead

The Technology Behind Creating Digital Communities is Alive and Well - It Has Only Changed


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Tags: News, Blog, Communities, Content, CX, Innovation, Integrated Tech

Aruba’s Atmosphere 2018 Was Powered by the Next Generation of Event Tech: The CXApp

How Do You Deliver On-Point Customer Experience to More than 3,100 Attendees at a Major Event? The CXApp, that’s How.


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Tags: Blog, Events, Features, Integrated Tech, Wayfinding

Obstacles to Great Digital Customer Experience
While a Subset of CX, Digital Customer Experience is Just as Tricky to Master

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Tags: CX, Digitization, Features, Infographic, Integrated Tech

In a Connected World, Kindness Leads to Business Success

How Being a “Kind Business” Drives Customer Experience and Employee Engagement


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Tags: Blog, Communities, CX, Digitization, Employee Engagement, Integrated Tech

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