CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Don’t Spook Your Event Attendees

Five Best and Worst CX Practices


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Tags: Digitization, Events, Infographic, Employee Engagement, Meetings, Mobility, Thought Leadership

Five Bone-Chilling Customer Experience Mistakes

On the Eve of Halloween, We Explore Common Missteps That Can Lead to Downfall 


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Tags: Blog, CX, Data, Features, Employee Engagement, Mobility

HPE and the Transformed Executive Briefing Center Experience

Top Palo Alto EBC Manager Shows the CXApp at Work


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Tags: Blog, CX, Digitization, Innovation, Meetings, Mobility

Feature Spotlight : Podcast Player

New From the CXApp: Take Your Business On-Air With a Podcast


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Tags: Content, Features, Trends, Tutorial

Why Content Matters for Customer Experience in the EBC

Without a Well-Maintained Content Library You Can’t Hope to Compete in Today’s Content-Centric World


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Tags: Blog, Content, Meetings

Video Post: Smart Workplace Tech Powers the Office of the Future

Engage with your customers, employees, and visitors on a whole new level


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Tags: Features, Integrated Tech, Mobility, Video, Campus, Wayfinding

Shifting to Digital Corporate Communities

Mobile Tech and Online Social Communities are Vital to the Future of Corporate Engagement Strategies


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Tags: Blog, Communities, CX, Employee Engagement

Listen Closely
October 12, 2018

Listen Closely

The Growing Popularity of Audio Content


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Tags: Features, Infographic, Integrated Tech, Mobility

EBC Spotlight: Creating a 'Smart' Onsite Experience
The Three Ingredients of a Triumphant Digital Transformation

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Tags: Case Study, CX, Digitization, Innovation

So You Want New Event Tech?
October 9, 2018

So You Want New Event Tech?

10 Tips for Evaluating and Incorporating Event Planning Solutions


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Tags: Blog, Digitization, Events, Features, Innovation

Customer Engagement Powered by Social Media

Strengthen Your CX Program With Online Communities


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Tags: Digitization, Infographic, Innovation, Social, Trends

Exploring a Different Aspect of Your CX Program: The Role of Emotion

How to Connect With Your Audience in a Profound Way


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Tags: Blog, CX, Thought Leadership

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CX Insights