CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

The Next Generation of Digital Community

Businesses adapt to renewed focus on personal connections


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Tags: Communities, Digitization, Infographic, Social, Thought Leadership

Digital Natives and Customer Experience
Mobile-First CX is Key to Understanding Digital Natives; The Generations Who Spend Their Daily Lives Engorged On Tech

 


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Tags: Blog, Content, Digitization, Innovation, Mobility, Thought Leadership

Event Spotlight: Journey to the “Land of Smiles”

Last week, the CXApp traveled across the world for a global affair. Over 2,200 customers, partners, and employees came together for a chance to impact the direction...


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Tags: Case Study, CX, Events

Feature Spotlight: In-App Posts
September 13, 2018

Feature Spotlight: In-App Posts

Learn Why A Content Stream Is A Must-Have For Your Mobile App!


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Tags: Communities, Content, Social, Tutorial

Playing the CMO: Digitization, Data, and Mobile Apps

Over the last decade, the role of the CMO has evolved considerably. Once a marketing-centric role that entailed stewardship of a brand, this job description has been...


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Tags: Blog, Data, Digitization, Mobility

Launch Your New App Into Success

You and your team have worked hard to create an amazing app. Now, you just have to unleash it on an unsuspecting world and watch as it becomes a resounding success.


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Tags: Events, Infographic

Don’t Call it a Comeback: The Rise of Audio Content and Podcasts

Experiment With Different Media For Your Branded Content


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Tags: Blog, Content, CX, Integrated Tech, Thought Leadership, Trends

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