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The CXApp Insider's Scoop

Fuel for the Fire: The Top Five Mobile-Powered CX Touchpoints In Business Right Now

It doesn’t matter what market you serve, customers from all walks of life demand a responsive, seamless digital experience and they want it as soon as.

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July 31, 2018

Persona Spotlight: Event Attendee

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. Organizations have events.

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July 26, 2018

Embracing User-Generated Content for Enhanced Customer Experience

What is the single, most reliable attribute you can integrate into your customer experience programs, website, app, service or social platform, that.

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July 24, 2018

Hashtags, Emojis, GIFs..Oh My!

Emojis, hashtags, 'GIFs'..you may hate them or love them, but one thing's for sure, they are here to stay. CMO by Adobe tells us that 92% of the.

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July 19, 2018

Five Mobile App Features That Help Event Apps Stand Above the Competition

There are two major reasons why people come to an event. The first is to learn something or grow their experience and knowledge. The second is to.

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July 17, 2018

EBC Spotlight: Where Customers Are a Passion and a Priority

When customers are your passion and priority, you craft all of the sensory experiences to impress and delight them. What you see, how you're treated,.

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July 12, 2018

Mobile Notifications: The Driver for Modern Communications

Communication, as a whole, is an incredibly powerful and necessary process for any business operation. It drives relationships internally and.

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July 10, 2018

Firework Ideas To Ignite Your EBC

First impressions are everything. When a prospective customer comes to your Executive Briefing Center for their firsthand look at your products,.

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July 5, 2018

The Top 5 Reasons Mobile Apps Power the Re-Emergence of Online Communities

Online, mobile-friendly communities are thriving rapidly in today’s digitized landscape.

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July 3, 2018