CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

It doesn’t matter what market you serve, customers from all walks of life demand a responsive, seamless digital experience and they want it as soon as possible — like...


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Tags: Blog, CX, Digitization, Mobility, Thought Leadership, Trends

Persona Spotlight: Event Attendee

How Event Attendee Reggie Straight Benefits From the CXApp


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Tags: CX, Events, Features, Mobility, Tutorial

Embracing User-Generated Content for Enhanced Customer Experience

Why User-Generated Content is the Best for High Customer Engagement


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Tags: Blog, Communities, Content, CX, Thought Leadership

Hashtags, Emojis, GIFs..Oh My!

How To Speak the Language of the Internet


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Tags: Infographic, Social, Trends

Five Mobile App Features That Help Event Apps Stand Above the Competition

 Event Tech to Sharpen Your Competitive Edge


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Tags: Blog, CX, Events, Features, Integrated Tech, Mobility, Thought Leadership

EBC Spotlight: Where Customers Are a Passion and a Priority

When customers are your passion and priority, you craft all of the sensory experiences to impress and delight them. What you see, how you're treated, what you smell,...


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Tags: Case Study, Meetings

Mobile Notifications: The Driver for Modern Communications

Communication, as a whole, is an incredibly powerful and necessary process for any business operation. It drives relationships internally and externally, and helps...


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Tags: Blog, Communities, Events, Features, Meetings, Thought Leadership

Firework Ideas To Ignite Your EBC

First impressions are everything. When a prospective customer comes to your Executive Briefing Center for their firsthand look at your products, solutions, and...


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Tags: Digital Signage, Infographic, Integrated Tech, Meetings

The Top 5 Reasons Mobile Apps Power the Re-Emergence of Online Communities

Online, mobile-friendly communities are thriving rapidly in today’s digitized landscape.


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Tags: Blog, Communities, Content, CX, Data, Mobility, Social,

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