The CXApp Insider's Scoop is your feed for stories on new features, trends, and thought leadership across events, meetings, and communities. 

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The CXApp Insider's Scoop

Persona Spotlight: Event Director

What: Directors and event teams are responsible for building a living, breathing brand experience for customers, partners, employees and other.

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May 31, 2018

Compliance: CXApp & GDPR

Designed to safeguard an individual’s data, the new GDPR (General Data Protection Regulation) policy has certainly made headlines... and hit your inboxes..

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May 29, 2018

Embracing Peer to Peer Messaging

To most, AOL Instant Messenger, is a fleeting memory, a thing of the past. However, it's important to note the lasting impact that the technology has.

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May 24, 2018

Optimizing Your Outreach: Exploring New Content Types

It doesn’t matter what you provide for your customers, the supply must remain consistent or you won’t see repeat business, engagement, and support..

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May 22, 2018

Feature Spotlight: SMS Invites

What: SMS invites are a quick, efficient, and simple way to get your customers, event attendees, users into your mobile experience. You can simply send.

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May 17, 2018

The Five Elusive W’s of the Customer Journey

Ah, the five W’s of customer communication and the general customer journey. Principles as old as time.

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May 16, 2018

Easy On-boarding with the CXApp

As technology has become more advanced, with numerous new devices and platforms to choose from each year, so has our accessibility. As consumers, we.

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May 10, 2018

The Value of Incorporating User Interactivity: Polls and More

Engagement is the core focus of any customer-centric business initiative. That’s true whether your focus is on mobile and modern platforms or.

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May 8, 2018

Aruba: Our Journey with the CXApp

 

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May 3, 2018

Your Guide to Sales Enablement: Following the Lead

Your customers are still on site, but preparing to leave for the day. It’s been a long itinerary of meetings, presentations, and info dumps. You know.

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May 1, 2018