CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Persona Spotlight: Event Director

How Events Director Von Display uses the CXApp


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Tags: Digitization, Events, Features, Meetings, Social, Tutorial

Designed to safeguard an individual’s data, the new GDPR (General Data Protection Regulation) policy has certainly made headlines... and hit your inboxes. In effect as...


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Tags: Blog, Communities, Data, Digitization, Events, Meetings, Mobility,

Embracing Peer to Peer Messaging

The Business Benefits of Messaging and Notifications


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Tags: Communities, Digitization, Features, Infographic, Integrated Tech, Mobility, Social

Feature Spotlight: SMS Invites

Find Out How the CXApp Boosts Your Communications With SMS!


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Tags: Features, Integrated Tech, Meetings, Mobility, Social, Tutorial

Ah, the five W’s of customer communication and the general customer journey. Principles as old as time.

Who, what, when, where, and why?


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Tags: Blog, CX, Data, Integrated Tech, Mobility, Thought Leadership

Easy On-boarding with the CXApp

As technology has become more advanced, with numerous new devices and platforms to choose from each year, so has our accessibility. As consumers, we all have our...


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Tags: CX, Digitization, Infographic, Integrated Tech, Mobility, Trends

The Value of Incorporating User Interactivity: Polls and More

Engagement is the core focus of any customer-centric business initiative. That’s true whether your focus is on mobile and modern platforms or traditional...


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Tags: Blog, Communities, Content, Features, Mobility

Your Guide to Sales Enablement: Following the Lead

The Power of Following Up with Customers in the EBC and Beyond


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Tags: Blog, Features, Meetings, Mobility, Social

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