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The CXApp Insider's Scoop

The Trends Shaping Customer Experience

It’s time to accept the inevitable. Your customers now hold the power to make or break your business. Their expectations are increasing in proportion.

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March 29, 2018

Ideas for Launching a Mobile Experiential Engagement Campaign - Chapter II: Augmented Reality

Off the cusp of our recent publication—if you haven’t already read part one, you can do so here — we’re moving on to talk about one of the most.

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March 27, 2018

Kick Starting a Mobile-First Community

Research by the Gallup Organization tells us that 70% of employees are actively disengaged. As we now know, the average person has an attention span of.

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March 22, 2018

Ideas for Launching a Mobile Experiential Engagement Campaign - Chapter I: Beaconing

Today’s landscape is incredibly competitive and challenging for the average business. It is now more difficult than ever to succeed or make an impact.

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March 20, 2018