The CXApp Insider's Scoop is your feed for stories on new features, trends, and thought leadership across events, meetings, and communities. 

SUBSCRIBE TODAY and have your finger on the pulse of CUSTOMER EXPERIENCE AND your digital transformation!

Join Today!


The CXApp Insider's Scoop

Persona Spotlight: EBC Manager

What: EBC or Meeting Managers are looking for tools to more effectively manage the on-site and in-person customer experience but also to extend the.

Read More →
November 30, 2017

The Power of Social for Customer Engagement Strategies

Social media marketing is here to stay because it happens to be one of the best and most lucrative ways to attract customers loyal or new. Find that.

Read More →
November 28, 2017

The Slow Decline of PC Intranets and the Rise of Mobile-First

Mobile is the way. A complete digitization of your tools, platforms, and processes is absolutely necessary. Worldwide mobile internet usage surpassed.

Read More →
November 21, 2017

2018: The Year of Smart Events

As 2017 comes to a close, most of us are focusing on finishing up last minute projects and ending the year on a strong note. This is the time we look.

Read More →
November 16, 2017

Congratulations Avaya! Winner of the MarCom Award!

Customer experience is crucial for a successful digital transformation, especially if the end goal is to improve and increase engagement. It’s no.

Read More →
November 14, 2017

Persona Spotlight: Community Member

What: Customers are looking for a way to connect with brands and vice versa. Becoming a community member offers a mobile-first approach to connecting.

Read More →
November 9, 2017

Un-spamming Your Employees and Internal Team Members

You’re at work, trying to focus, when all of a sudden your office computer blares out an alert. Next, your phone vibrates, indicating that something.

Read More →
November 7, 2017

Extend Your Reach with Mobile Web AND/OR Mobile Apps

Building or establishing a mobile presence is not the same as developing a desktop web experience. For starters, you’ll need to decide whether you want.

Read More →
November 2, 2017