CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Boo! Customer experience facts that can be frightening

In the world of instant gratification, if your customer says ‘trick or treat’ you give them a treat. Always give them a treat. 


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Tags: Infographic, Thought Leadership

Comprehensive Business Apps Speak to Real-World Daily Activities

We constantly talk about leading with a mobile-first mindset. You are probably immersed in the concept as well, working with teams to deploy digital customer...


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Tags: CX, Digitization, Infographic, Thought Leadership

Feature Spotlight: Single Sign On

Learn About Security on the Mobile App Platform!


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Tags: Features, Tutorial

Ask Questions, Get Results
October 17, 2017

Ask Questions, Get Results

The best way to get to know your customers is to solicit feedback. Polls are short form, single question opportunities to take the pulse of the room. Poll results can...


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Tags: Features, Infographic

Personalization in the Modern Era

The Key to Delivering Modern Customer and Employee Experiences


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Tags: Blog, Thought Leadership

Feature Spotlight: Social Mapping

Find Out How Social Mapping With a Mobile Tool Can Give You An Edge!


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Tags: Features, Tutorial

Playing Nice In the Enterprise, Cross-Functional Alignment

Cross-functional teams and departments have the potential to maintain and boost company growth, provided they stay aligned with corporate goals and policies. Of...


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Tags: Blog, Thought Leadership

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