CX INSIGHTS

Stories, trends, announcements, and thought leadership for customer and workplace experience

Closing the Technology Gap
November 29, 2016

Closing the Technology Gap

There is an indisputable gap in early adoption of new technologies between generations. Millennials—who grew up with Internet-connected computers in their homes and...


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Tags: Blog, Innovation, Thought Leadership

Writing Your Company’s Social Story - Lessons from Dr. Seuss

“Technology and social media have brought power back to the people,” Mark McKinnon. 

To understand the power of social media for growing brand awareness and...


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Tags: Blog, Communities, Digital Signage, Events, Social

Customer Engagement Walls... Build It In!

The overall event, meeting, or briefing experience affects all the senses. What customers think, see, feel, and maybe even smell affects their overall satisfaction....


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Tags: Digital Signage, Infographic, Social

Satellite Briefings: The Next Big Move for EBCs

The Future of EBC Meetings


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Tags: Blog, Digitization, Innovation, Meetings

Mobile Events & You: 5 New Year Traditions

As we stare down the final weeks of 2016, the end of the year marks a transition into the New Year. The New Year is typically approached/received with the intention...


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Tags: Events, Infographic

The Polls Are In, And You Win!

The Power of Polls for Events and Meetings


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Tags: Features, Integrated Tech, Meetings, Tutorial

Creating Micro-Content Moments In a Mobile World

Instant. Meaningful. And easily accessible. Consumer expect an experience that's frictionless and serves up relevant information when they want it how they want it....


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Tags: Digitization, Infographic

From whitepapers, to case studies, to revenue charts, to speaker deck, and customer testimonials, all content you create is key to building a repository of relevant and...


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Tags: Content, Features, Video

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